Very few of my clients even have anyone on staff who understands what a directory is. When asked where they keep their document files, they say "in Word" and are totally mystified that I don't consider this sufficient information. This is typical of most businesses in the U.S.. They have no defense whatever against anything Microsoft wants to do.
I had no idea...
The state of overall computer literacy for Murican bizniz is really that bad? Egad!
Thanks for that disturbing eye-opening look from the trenches...(I think...)