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New Also started w/ jps..
Allegedly owned (then) by an actual systems-savvy CIEIO, so everyone said.

Is Earthlink a Billy cousin? Redmond money in there somewhere?
Time to see the curve of # independent ISPs left/year VS Earthlink and, who is #2. Will there be 3 for the entire US in 2004?

Ditto re OneMain - though I haven't commercial accounts, the techs at both were available ('least at my hours). Earthlink is gonna do Something 7/15 and says.. all our jps e-mail addresses Will continue to work fine, but

I shudder to think who, in W. Va or Belize, will answer the phone next time. And they will up the monthly $5. Inertia or not - time to be scouting again.


A.
New Not Redmond money - Church of Scientology
Eearthlink was founded, I understand, with CoS money. Don't know how much money or influence they have in Earthlink now.
[link|www.aaxnet.com|AAx]
New Earthlink's founder investigated by SEC for bus. practices.
[link|http://www.amarillonet.com/stories/051301/bus_earthlinkl.shtml|[link|http://www.amarillonet.com/stories/051301/bus_earthlinkl.shtml|http://www.amarillo...hlinkl.shtml]]

[link|http://newsfactor.com/perl/story/9687.html|[link|http://newsfactor.com/perl/story/9687.html|http://newsfactor.c...ry/9687.html]]

Slatkin settled with the SEC in June:

[link|http://www.google.com/search?q=cache:nVXKtxTLrBw:technews.netscape.com/news/0-1004-200-6180997.html%3Ftag%3Dch_mh+earthlink+SEC+investigation&hl=en|Google's Cache of a CNET story.]

I have no idea how this relates to Earthlink's current management, it's ties with Sprint, its current business practices, etc. But it has to make you leery...

Cheers,
Scott.
New Perhaps the exception that proves the rule?
As an Earthlink customer, I'm actually pretty happy. I've got my DSL through them and some Web space which is accessible through standard FTP. The customer support so far has been quite savvy and Mac-friendly. All in all, a better choice than my last ISP, AT&T WorldNet.

Of course, I'm not a business customer so that may have something to do with it.

I think Apple has a piece of Earthlink and they get a spiff for each new member. (This is from my memory of the MWSF 97 keynote)
New Yes, they seem entirely home user oriented.
Their tech support people are good, especially in the upper levels, but they've got a system so complex any particular team only understands parts of it and there's an equally complex management structure preventing them from controling it.

I'm sure for a straight DSL/ISP/personal pages signup directly with Earthlink, they will do just fine.
[link|www.aaxnet.com|AAx]
New Just wanted to add some balance
     ISPs - Man, what a freak'n zoo - (Andrew Grygus) - (13)
         Also started w/ jps.. - (ashton) - (5)
             Not Redmond money - Church of Scientology - (Andrew Grygus)
             Earthlink's founder investigated by SEC for bus. practices. - (Another Scott)
             Perhaps the exception that proves the rule? - (tjsinclair) - (2)
                 Yes, they seem entirely home user oriented. - (Andrew Grygus) - (1)
                     Just wanted to add some balance -NT - (tjsinclair)
         Me Too - (altmann)
         Similar sort of story, though not so grand. - (static) - (2)
             Re: Similar sort of story, WELL WHADDAYA KNOW :-) - (dmarker2) - (1)
                 It's a small world! - (static)
         The only way. - (Brandioch) - (2)
             Unarguable - time for me to move to vom.com - (Ashton)
             You like drizzle? - (inthane-chan)

Throw 'er into the POND!
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