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IWETHEY Home / IWETHEY Board / Open Forum / Perhaps the exception that proves the rule?
Post #1,683
by tjsinclair
7/13/01 9:58:57 AM
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New Perhaps the exception that proves the rule?
As an Earthlink customer, I'm actually pretty happy. I've got my DSL through them and some Web space which is accessible through standard FTP. The customer support so far has been quite savvy and Mac-friendly. All in all, a better choice than my last ISP, AT&T WorldNet.

Of course, I'm not a business customer so that may have something to do with it.

I think Apple has a piece of Earthlink and they get a spiff for each new member. (This is from my memory of the MWSF 97 keynote)
Post #1,686
by Andrew Grygus
Picture of Andrew Grygus
7/13/01 10:43:10 AM
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New Yes, they seem entirely home user oriented.
Their tech support people are good, especially in the upper levels, but they've got a system so complex any particular team only understands parts of it and there's an equally complex management structure preventing them from controling it.

I'm sure for a straight DSL/ISP/personal pages signup directly with Earthlink, they will do just fine.
[link|www.aaxnet.com|AAx]
Post #1,723
by tjsinclair
7/13/01 2:09:20 PM
Reply
New Just wanted to add some balance
     ISPs - Man, what a freak'n zoo - (Andrew Grygus) - (13) - July 13, 2001, 01:20:20 AM EDT
         Also started w/ jps.. - (ashton) - (5) - July 13, 2001, 02:52:48 AM EDT
             Not Redmond money - Church of Scientology - (Andrew Grygus) - July 13, 2001, 04:17:53 AM EDT
             Earthlink's founder investigated by SEC for bus. practices. - (Another Scott) - July 13, 2001, 07:57:53 AM EDT
             Perhaps the exception that proves the rule? - (tjsinclair) - (2) - July 13, 2001, 09:58:57 AM EDT
                 Yes, they seem entirely home user oriented. - (Andrew Grygus) - (1) - July 13, 2001, 10:43:10 AM EDT
                     Just wanted to add some balance -NT - (tjsinclair) - July 13, 2001, 02:09:20 PM EDT
         Me Too - (altmann) - July 13, 2001, 03:19:07 AM EDT
         Similar sort of story, though not so grand. - (static) - (2) - July 13, 2001, 04:16:07 AM EDT
             Re: Similar sort of story, WELL WHADDAYA KNOW :-) - (dmarker2) - (1) - July 16, 2001, 02:49:20 AM EDT
                 It's a small world! - (static) - July 16, 2001, 06:42:42 AM EDT
         The only way. - (Brandioch) - (2) - July 13, 2001, 04:43:00 PM EDT
             Unarguable - time for me to move to vom.com - (Ashton) - July 13, 2001, 04:53:20 PM EDT
             You like drizzle? - (inthane-chan) - July 16, 2001, 07:23:15 PM EDT

They're going to sue you.
73 ms