ISP changes causing me headaches

Our main ISP changed to an in-house dial-up number, supposedly to help out people like me who like to use the Internet a lot. However, the problem is that the dial-up number I have now won't give me a faster speed.

My US Robotics V.90 modem wouldn't even connect hardly at all. It would make 2 attempts, for high speed, and then drop to slow speed but time out without connecting. John had to disable it for high speed so that it only goes for slower speed, and as a result, I can connect now, but I only get 26.8 or so. I had been getting 38.8.

Talking with the ISP owner (local service), he insists that his equipment doesn't like US Robotics stuff, and that if I had a Lucent or Rockwell modem it would work. I use external modems, do they even still sell these types in external mode?

Or does anyone have one lying around they might be willing to sell cheaply? I was just starting to cheer up when this happened, and now I'm down again. I know it's my fault for letting it bring me down, but it seems that every time our local ISP makes changes for the "better" they make things worse for me. (sigh).

Any help, advice, or etc. is appreciated on this issue.

Brenda

Post #234,741 by Nightowl 11/17/05 4:24:06 PM Reply	ISP changes causing me headaches Our main ISP changed to an in-house dial-up number, supposedly to help out people like me who like to use the Internet a lot. However, the problem is that the dial-up number I have now won't give me a faster speed. My US Robotics V.90 modem wouldn't even connect hardly at all. It would make 2 attempts, for high speed, and then drop to slow speed but time out without connecting. John had to disable it for high speed so that it only goes for slower speed, and as a result, I can connect now, but I only get 26.8 or so. I had been getting 38.8. Talking with the ISP owner (local service), he insists that his equipment doesn't like US Robotics stuff, and that if I had a Lucent or Rockwell modem it would work. I use external modems, do they even still sell these types in external mode? Or does anyone have one lying around they might be willing to sell cheaply? I was just starting to cheer up when this happened, and now I'm down again. I know it's my fault for letting it bring me down, but it seems that every time our local ISP makes changes for the "better" they make things worse for me. (sigh). Any help, advice, or etc. is appreciated on this issue. Brenda "I'll rock the darn boat all I want to, and if it's meant to stay afloat, then it will. If not, then we'll just all go down with the bloody ship!"
Post #234,775 by static 11/17/05 9:19:31 PM Reply	Ask him why he hasn't upgraded yet. Surely there are a lot of USRobotics modems still around. I bet if you were to contact USRobotics, they would say 'his modems are faulty'. Wade. "Insert crowbar. Apply force."
Post #234,776 by boxley 11/17/05 9:22:54 PM Reply	note to both US robotics are in their own class due to patents, one modem maker was cloned via licencing by everyone except US robotics who went their own way. (old timers disease makes me forget who the modem maker was) So US robotics to US robotics is fine, negotiation hell with everyone else. My preference was always telebit to 19.5 then went to lan/wan after that :-) thanx, bill "the reason people don't buy conspiracy theories is that they think conspiracy means everyone is on the same program. Thats not how it works. Everybody has a different program. They just all want the same guy dead. Socrates was a gadfly, but I bet he took time out to screw somebodies wife" Gus Vitelli Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free american and do not reflect the opinions of any person or company that I have had professional relations with in the past 49 years. meep questions, help? [link\|mailto:pappas@catholic.org\|email pappas at catholic.org]
Post #234,838 by Silverlock 11/18/05 10:50:27 AM Reply	Hayes? (old timers disease makes me forget who the modem maker was) ----------------------------------------- No new taxes. --George H. W. Bush We don't torture. --George W. Bush
Post #234,841 by boxley 11/18/05 11:02:40 AM Reply	thats it "the reason people don't buy conspiracy theories is that they think conspiracy means everyone is on the same program. Thats not how it works. Everybody has a different program. They just all want the same guy dead. Socrates was a gadfly, but I bet he took time out to screw somebodies wife" Gus Vitelli Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free american and do not reflect the opinions of any person or company that I have had professional relations with in the past 49 years. meep questions, help? [link\|mailto:pappas@catholic.org\|email pappas at catholic.org]
Post #234,780 by Nightowl 11/17/05 10:01:28 PM Reply	He admits it's his problem The ISP guy does, but John thinks we can solve it by going out this weekend and getting me a different modem. The ISP guy is a small local service, and I guess he can't afford to replace his system equipment. Thanks though. Brenda "I'll rock the darn boat all I want to, and if it's meant to stay afloat, then it will. If not, then we'll just all go down with the bloody ship!"
Post #234,782 by static 11/17/05 10:09:32 PM Reply	Hang on... He's admitted it's his problem - but you're acting like it's yours? IDGI. If I read your original post, your ISP changed it's number and it's equipment. If that's so, they owe you because they're providing a faulty service! At the very least, he should be waiving your fees (or loaning you a Known Good Modem) until they fix their modem rack. Wade. "Insert crowbar. Apply force."
Post #234,792 by Nightowl 11/17/05 11:07:04 PM Reply	Not acting like it's our problem Just solving it easier on our end. I've been pretty down, and John wants me to be happier, and I was just starting to be happier when this hit, and now everything is harder and longer to load so I got down again. So John would rather buy me another modem than hassle with the ISP guy. At least it would be a quicker fix than waiting for them to upgrade sometime. Brenda "I'll rock the darn boat all I want to, and if it's meant to stay afloat, then it will. If not, then we'll just all go down with the bloody ship!"
Post #234,793 by broomberg 11/17/05 11:11:44 PM Reply	There is no concept of 56KB dialup modems on the ISP side They have banks of modem boards at the local POP. They then get translated to either ISDN or leased line. If the ISP does not have a relationship with whoever serves your local POP, then they can't get better than 33KB.
Post #234,883 by Andrew Grygus 11/18/05 1:04:55 PM Reply	Yes, they're still made in quantity. Many of my clients have a half dozen external modems on their systems, some for call-in, some for call-out and some for fax out. The two brands used are US Robotics and Multi Tech. I strongly prefer the Multi Tech, they're a lot smaller and they connect with everything - except sometimes US Robotics. One of my clients recently had to change his USR fax-out modem to Multi Tech because he was getting too many fax failures. [link\|http://www.aaxnet.com\|AAx]
Post #234,948 by jb4 11/18/05 5:33:41 PM Reply	I guess I'm just living right I have two USR internal modems..one older Sportster 56K, and a newer V92 internal. Used both for internet and faxing before the era of the cable modem, and still use one or the other for faxing. And have never had a connection problem. (Configuration problems? Occasionally, but never a connection problem.) Just lucky, I guess. Of course, none of these are, or will ever be, that scourge of connectivity euphemistically referred to as the WinModem! jb4 shrub●bish (Am., from shrub* + rubbish, after the derisive name for America's 43 president; 2003) n. 1. a form of nonsensical political doubletalk wherein the speaker attempts to defend the indefensible by lying, obfuscation, or otherwise misstating the facts; GIBBERISH. 2. any of a collection of utterances from America's putative 43rd president. cf.* BULLSHIT
Post #234,988 by broomberg 11/18/05 8:12:59 PM Reply	Nothing to do with luck When USR inventing 56K signalling, they made a deal with the ISPs to populate the POPs with banks of their equipment. This then pushed the end users to get USR equipment. Then when the competition came around, they introduced what they claimed was compatible equipment, along with their own extensions. But everyone was supposed to be USR compatible 1st.
Post #235,187 by Nightowl 11/19/05 9:37:10 PM Reply	New Modem -- better connection Well, we went out today and bought an Accent 56k V.92 External Modem from Office Depot (Comp USA only had USB modems and USR modems), and now I'm connecting to my ISP at an even higher speed than before. :) Problem all solved. Brenda "I'll rock the darn boat all I want to, and if it's meant to stay afloat, then it will. If not, then we'll just all go down with the bloody ship!"
Post #235,329 by tuberculosis 11/21/05 12:19:27 PM 8/21/07 6:29:02 AM Reply	People still dial up to the internet? "Whenever you find you are on the side of the majority, it is time to pause and reflect" --Mark Twain "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." --Albert Einstein "This is still a dangerous world. It's a world of madmen and uncertainty and potential mental losses." --George W. Bush Edited by tuberculosis Aug. 21, 2007, 06:29:02 AM EDT Expand All History
Post #235,331 by pwhysall 11/21/05 12:21:33 PM Reply	I'm sore that I can't get 8Mb on my cable provider. I've got 3Mb now. Peter [link\|http://www.no2id.net/\|Don't Let The Terrorists Win] [link\|http://www.kuro5hin.org\|There is no K5 Cabal] [link\|http://guildenstern.dyndns.org\|Home] Use P2P for legitimate purposes!
Post #235,405 by static 11/21/05 7:41:26 PM Reply	Colour me green with envy. I've got 256k at home. That sometimes feels slow compared to the 1Mb here at work... :-/ Wade. "Insert crowbar. Apply force."
Post #235,416 by bepatient 11/21/05 8:58:25 PM Reply	Pretty sure that the last upgrade took us comcast folks to 6. Of course, now that I have the latest modem I can actually take advantage of it. The tech came in when I was having line trouble...looked at my old USR and laughed...went straight to the truck and got a new one. If you push something hard enough, it will fall over. _{Fudd's First Law of Opposition} [link\|mailto:bepatient@aol.com\|BePatient]
Post #235,535 by folkert 11/22/05 1:04:58 PM Reply	Actually, 6Mb is only for real "web traffic" not going to Giganews. Comcast and giganews (as I understand it) have multiple Gig-E fibers tween them. I also am getting better than 10Mb speeds with my newsgroups downloading. My fastest speed so far grabbing newsgroups stuff from Giganews is 1475 Kilo Bytes (not bits) per second, sustained. That is right 1,475KB/sec. Running seven sessions to Giganews grabbing articles. Let me see... that is right up there ~ 16Megabits/second (including encoding alogs). Which I thought was the maximum DOCSIS could do on the service lines. Cool. I'll take it. -- [link\|mailto:greg@gregfolkert.net\|greg], [link\|http://www.iwethey.org/ed_curry\|REMEMBER ED CURRY!] @ *i_wethey* Freedom is not FREE. Yeah, but 10s of Trillions of US Dollars? SELECT * FROM scog WHERE ethics > 0; 0 rows returned.
Post #236,887 by inthane-chan 12/2/05 5:17:25 PM Reply	Wow - that's a lot of porn.
Post #236,913 by folkert 12/2/05 11:03:20 PM Reply	Yeah, my twitching finger is getting tired! -- [link\|mailto:greg@gregfolkert.net\|greg], [link\|http://www.iwethey.org/ed_curry\|REMEMBER ED CURRY!] @ *i_wethey* Freedom is not FREE. Yeah, but 10s of Trillions of US Dollars? SELECT * FROM scog WHERE ethics > 0; 0 rows returned.
Post #236,938 by drewk 12/3/05 10:58:09 AM Reply	Arrrgh! Can't claw image out of brain! === Purveyor of Doc Hope's [link\|http://DocHope.com\|fresh-baked dog biscuits and pet treats]. [link\|http://DocHope.com\|http://DocHope.com]
Post #236,946 by folkert 12/3/05 2:23:01 PM Reply	What? Que'n up newsgroup posting for download? Mouse Twitch? But, the general effect has been a GREAT affect... hasnnit? -- [link\|mailto:greg@gregfolkert.net\|greg], [link\|http://www.iwethey.org/ed_curry\|REMEMBER ED CURRY!] @ *i_wethey* Freedom is not FREE. Yeah, but 10s of Trillions of US Dollars? SELECT * FROM scog WHERE ethics > 0; 0 rows returned.
Post #235,417 by bepatient 11/21/05 8:59:22 PM 11/21/05 8:59:46 PM Reply	dupe If you push something hard enough, it will fall over. _{Fudd's First Law of Opposition} [link\|mailto:bepatient@aol.com\|BePatient] Edited by bepatient Nov. 21, 2005, 08:59:46 PM EST Expand All History
Post #235,429 by ben_tilly 11/21/05 10:01:43 PM 11/21/05 10:02:33 PM Reply	My sister does. Anyone who is serious about the net does not. But a lot of people out there still use dialup. A lot of my co-workers use Treos as well. That's slower than dialup. Cheers, Ben I have come to believe that idealism without discipline is a quick road to disaster, while discipline without idealism is pointless. -- Aaron Ward (my brother) Edited by ben_tilly Nov. 21, 2005, 10:02:33 PM EST Expand All History
Post #235,445 by broomberg 11/21/05 10:48:48 PM Reply	I love my Treo!
Post #235,569 by Nightowl 11/22/05 5:40:53 PM Reply	It works for me I'm not all that "serious" I guess, I just run mail, a few groups, and sites like this one, and that's really the main stuff. We've had a lot of obstacles in our way to getting DSL, but we might manage to overcome them next year. Meanwhile, I'm happy with my new faster speed dial-up modem. Brenda "I'll rock the darn boat all I want to, and if it's meant to stay afloat, then it will. If not, then we'll just all go down with the bloody ship!"
Post #237,099 by jb4 12/5/05 2:34:07 PM Reply	You're in SBC-Land...Don't hold breath! I'm in the largest city (and the count seat) of what's purported to be the Richest county this side of the Mississippi, and I can't get DSL. (My daughter, on the other hand, who lives 5 miles outside of Bumfuck Heights in central Illinoise, had DSL pre-installed into her new houls. Go figure.) Promises of service RSN, where RSN is, at current count, > 5 years (i.e. it's been 5 years since they promised service in my area "RSN"). Puh-leeze! Do yourself a favor, and call your cable company. jb4 shrub●bish (Am., from shrub* + rubbish, after the derisive name for America's 43 president; 2003) n. 1. a form of nonsensical political doubletalk wherein the speaker attempts to defend the indefensible by lying, obfuscation, or otherwise misstating the facts; GIBBERISH. 2. any of a collection of utterances from America's putative 43rd president. cf.* BULLSHIT

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