About 9 years ago I was at a trade show, and I stumbled across a booth of a tech company that had been causing me about 2 weeks of misery. Of course, it was manned by a lying scumbag saleslime.
My brother (who was my boss at the time) and my sister (an NYC librarian) were with me.
I proceeded to tear into the salesguy until he ran in panic, handed me to their Chief Scientist, who I then reamed for a few minutes.
Upon witnessing this, my sister demanded to my brother that he fix me. He, in turn, sent me to people school. Landmark training. EST for the 90s.
My behaviour was markedly different for about 3 months. Which in turn annoyed everyone who I previously knew. They didn't like the new "nice" version of me.
And ya know something?
Neither did I!
It was an act. I don't like keeping up a facade, it is too difficult to keep track of the lies. And while they may not have all been lies, things I said and did were not natural for me.
But the training was very useful in allowing me to control my behaviour, my reactions, my interaction. That training was the best thing that ever happened to me, from a personal / financial perspective.
I could step back and observe without needing to react. I could observe with a detached viewpoint. I could pick my battles, and accept losses that weren't core the the effort of the moment.
On the other hand, when I decided the moment was not right for me to "perform" according to the script, when it was time to unleash the evil in me, well then, I could focus like I never could before in that way.
When my brother witnessed moments such of those, he said I rebounded from people training far worse then when I started.
He has a Master's in Counseling. That was his professional opinion.