It really totally mystified her why
When a non-tech person makes a tech recommendation that is not taken, they are mystified.
When a tech person makes a tech recommendation that is not taken, they are annoyed?
Why?
Because the non-tech is making vaporous non-arguments, and simply CANNOT understand the issues, so they are in a constant state of wonder and fan-boism. It's all confusing and mystical.
When a tech is making a recommendation, it is usually to avoid most the downsides of the of the various choices, taking the least evil one, and knows if his advice is ignored his own pain will increase, and the other person might not even feel it.
So they can't understand the situation and are almost guaranteed to make the wrong choice, and then attempt to inflict their wrong choice on us.
Sigh.
No. Teach the kids to do tech support when they are 8. Do not let it get to that point.