I'm not blaming them on number transfer

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Post #264,302

by tuberculosis

8/9/06 1:08:41 PM

8/9/06 3:25:49 PM

I'm not blaming them on number transfer

I'm blaming [link|http://eagleoffshore.livejournal.com/346.html|Vonage] for setting a 30 day opt out when they know damn well it will take 40+ to successfully extricate yourself.

That's sucky. I don't blame them for the equipment failure, I blame them for their foot dragging when I tell them that after the failure I've concluded that, given electricity reliability problems on our little island, Vonage is a bad idea and I've learned that I don't want it. This was done just 15 days into it and I should have been able to exit cleanly with all cash intact. But you CANT. They know it, they drag you into fee land.

So the 30 day trial is insincere. Fraudulent in fact.

Edited by tuberculosis Aug. 9, 2006, 03:25:49 PM EDT

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Post #264,305

by bepatient

8/9/06 1:22:58 PM

Without disclaimer for number transfer

I'll grant you that it doesn't seem very "open" that your are screwed once you start.

Could probably battle them for the $75 if you called C/S and announced intentions. Might not be worth it in the long run.

And I will agree that they make it seem, during the sales call, that number transfer will not take that long (and 20 days would have been welcome to me). Fortunately for me, the number was not a primary. What their delay cost me was about 4 months of the savings on the line. Because of the 4 month delay, they credited me for one of the months of service.

So as bad as your experience with them has been, mine has been relatively different, having had issues resolved quickly and a credit for service granted because of the transfer delay.

I'm sure there's actually someone that likes to fly Delta too. That wouldn't be me :-)

Too much of today's music is fashionable crap dressed as artistry._{Adrian Belew}

Vonage is a Rip-Off - (tuberculosis) - (13) - Aug. 8, 2006, 07:35:36 PM EDT

couple of notes to the unwary - (boxley) - (1) - Aug. 8, 2006, 08:12:30 PM EDT

I can forgive that - (tuberculosis) - Aug. 8, 2006, 09:49:38 PM EDT

Also, I am very haapy with comcast digital voice - (boxley) - Aug. 8, 2006, 08:15:27 PM EDT

Too bad it didn't work for you. - (imric) - (9) - Aug. 8, 2006, 08:33:53 PM EDT

Aside from the number transfer fiasco - (bepatient) - Aug. 8, 2006, 09:14:40 PM EDT

Try to cancel - (tuberculosis) - (7) - Aug. 8, 2006, 09:45:15 PM EDT

Perhaps the AOL fiascoes - (imric) - Aug. 8, 2006, 11:00:18 PM EDT

4 clicks in their website once logged in. - (bepatient) - (5) - Aug. 9, 2006, 03:18:27 AM EDT

Sounds to me like a M$ 'warranty' - impossible to redeem - (Ashton) - (2) - Aug. 9, 2006, 04:59:24 AM EDT

Mixing things up there Ash - (bepatient) - (1) - Aug. 9, 2006, 08:54:14 AM EDT

Re: Mixing things up there Ash - (Ashton) - Aug. 9, 2006, 06:36:39 PM EDT

I'm not blaming them on number transfer - (tuberculosis) - (1) - Aug. 9, 2006, 03:25:49 PM EDT

Without disclaimer for number transfer - (bepatient) - Aug. 9, 2006, 01:22:58 PM EDT

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