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New A guess
I'll bet if you check the headers, that mail was sent from an MS product ... one which (internally, at least) allows you to un-send items.
===

Implicitly condoning stupidity since 2001.
New With Full Headers...
X-Apparently-To:\t mikevitale42@yahoo.com via 216.136.174.16; 31 Mar 2003 06:22:13 -0800 (PST)
Return-Path:\t<customer.relations@officedepot.com>
Received:\tfrom 205.157.110.5 (EHLO uschmsx11.officedepot.com) (205.157.110.5) by mta618.mail.yahoo.com with SMTP; 31 Mar 2003 06:22:13 -0800 (PST)
Received:\tby USCHMSX11 with Internet Mail Service (5.5.2653.19) id <H85V97K3>; Mon, 31 Mar 2003 09:22:05 -0500
Message-ID:\t<C1D5DE8B9CA76042A8DB02FC3B9AE36A027B1B27@us10000msx11.na.odcorp.net>
From:\t"Customer-Relations" <Customer.Relations@OfficeDepot.com> | This is spam | Add to Address Book
To:\t"'mikevitale42@yahoo.com'" <mikevitale42@yahoo.com>
Subject:\tRef Number: 0459515A
Date:\tMon, 31 Mar 2003 09:22:01 -0500
MIME-Version:\t1.0
X-Mailer:\tInternet Mail Service (5.5.2653.19)
Content-Type:\ttext/plain; charset="iso-8859-1"
Content-Length:\t693
\t

Dear Mr. Vitale:

We are in receipt of your E-mail and thank you for your interest in
Office
Depot. The article you mention in your E-mail contains inaccuracies in
both
the information presented and the conclusions drawn. Office Depot will
continue to carry a broad array of products in its stores. In
addition,
through our website, www.techdepot.com, we stock over 60,000 different
technology items and will continue to stock them. In fact, the broad
assortment stocked by our www.techdepot.com website is accessible in
all of
our stores via our Internet kiosk. We trust this fuller explanation
addresses the concerns that you expressed.

Sincerely

Customer Relations
Office Depot, Inc.
I bet she tried to recall it because it was supposed to come from the Customer.Relations email address and not her own personal one.

Similarly, I noticed the distinct lack of any mention as to what the "inaccuracies" are, or even how that email purports to truly be a "fuller explanation" of their issues with the article.
-YendorMike

[link|http://www.hope-ride.org/|http://www.hope-ride.org/]
     XP Logo program now mandatory - (Andrew Grygus) - (24)
         Michael Dietrichs sectretaries number is - (boxley) - (10)
             Sent my notice in. -NT - (jbrabeck) - (1)
                 Ditto! -NT - (a6l6e6x)
             Brief, suitably nasty message sent. - (Ashton)
             Woo hoo! - (Yendor)
             Sent an email - will be making the phone call, and . . - (Andrew Grygus) - (3)
                 Wish I had your way with words. Great letter! -NT - (jbrabeck)
                 Made the phone call -NT - (Andrew Grygus)
                 Nicely nicely. Let us know when your opus airs/webs -NT - (Ashton)
             Sent mine too ;-) -NT - (mmoffitt)
             I did too... - (folkert)
         OK, it's up now . . - (Andrew Grygus) - (6)
             Coolio... Now... for the wait and see... -NT - (folkert)
             Kudos, Andrew! -NT - (a6l6e6x)
             Many kvetch.__Some do. -NT - (Ashton)
             Typo - - (Ashton) - (1)
                 Thanks, fixed. -NT - (Andrew Grygus)
             Love it.. Gonna mail it to my tech-news list! -NT - (imric)
         Reply from Office Despot - (jbrabeck) - (5)
             A guess - (drewk) - (1)
                 With Full Headers... - (Yendor)
             I sent them a new email - (Andrew Grygus)
             I got identical 2 emails. -NT - (a6l6e6x)
             Decided to reply to Office Depot - (jbrabeck)

Simple... there is a forum function for this.
53 ms