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New So it's all the union's fault, Bill?
How simplistic a strawman...and yet, United, the largest (or second largest, depending on whom you ask) is owned by its employees, all union stiffs. They're doing exactly as you demand: "Giving back" on work rules, salary, benefits, etc. And they're teetering on the brink of bankruptcy. How does that figger into your "equation"?

"They cannot manage themselves out of a wet paper sack." That's the root cause. Management, not union, is the problem here (And by your own words, too!)
jb4
"About the use of language: it is impossible to sharpen a pencil with a blunt axe. It is equally vain to try to do it with ten blunt axes instead. "
-- Edsger W.Dijkstra (1930 - 2002)
(I wish more managers knew that...)
New No its not.
But it is a huge factor.

Management allowed the union labor to develop into the issue it has become. Check the workweek length and salary versus non union. It provides non union airlines with a distinct cost advantage...and much more control of the point of sale service (that you are complaining about).

Another problem is that carriers have forgotten about core competency...and thus feel compelled to staff huge call centers (filled with higher cost union employees) to compete against travel agencies who can, have and continue to provide much better customer service at hugely lower cost. There are many other examples of things the airlines insist on doing badly...instead of outsourcing to improve both cost and service.

Part of "managing" is managing the union relationships...and the carriers have failed miserably. The unions are well advised to give back...but they have so much to give to restore competitiveness that I don't think it can actually happen. I don't expect the union to do anything except try to make the best deal for its constituents...unfortunately sometimes the golden goose gets its head cut off in the process.
You were born...and so you're free...so Happy Birthday! Laurie Anderson

[link|mailto:bepatient@aol.com|BePatient]
     The War on Airline Passengers - (Ashton) - (58)
         iwethey/iwethey account -NT - (boxley)
         This is why I won't be flying anytime soon. - (Simon_Jester) - (38)
             Wonder if any "Free Marketers" have noticed... - (mmoffitt) - (37)
                 Check the fares. - (bepatient) - (36)
                     um...I note that - (Simon_Jester) - (24)
                         Safety is regulated. - (bepatient) - (23)
                             Where is your tongue? - (jb4) - (1)
                                 Reality check. - (bepatient)
                             Lots of trouble with posting... - (Simon_Jester) - (12)
                                 Re: Lots of trouble with posting... - (bepatient) - (11)
                                     Sigh..bepatient...you're being obtuse. - (Simon_Jester) - (10)
                                         Really? Differing definitions I suppose. - (bepatient) - (9)
                                             Chuckle... - (Simon_Jester) - (8)
                                                 You seem to be missing points on purpose. - (bepatient) - (6)
                                                     Fair enough - one last post - (Simon_Jester) - (1)
                                                         Well that was easy. -NT - (bepatient)
                                                     Coming from this end, however ... - (drewk) - (3)
                                                         If you're coming over a weekend... - (bepatient) - (2)
                                                             Last time I came - (drewk) - (1)
                                                                 Also wouldn't be surprised to see... - (bepatient)
                                                 You seem to be missing points on purpose. - (bepatient)
                     So it's all the union's fault, Bill? - (jb4) - (1)
                         No its not. - (bepatient)
                     Organized labor killed the steel industry? - (Silverlock) - (2)
                         Compared to what it used to be... - (bepatient) - (1)
                             Got any trade-off numbers - (Ashton)
                     Super Savers and other nonsense. - (mmoffitt) - (5)
                         Re: Super Savers and other nonsense. - (admin) - (1)
                             Clarification. - (mmoffitt)
                         Route restrictions - (bepatient) - (2)
                             Little cities lost out. - (mmoffitt) - (1)
                                 Concede loss of frequency. - (bepatient)
         I've always said current security is stoo-pid - (wharris2) - (7)
             Re: I've always said current security is stoo-pid - (deSitter) - (6)
                 Holy crud, you *admonished* them? - (wharris2) - (5)
                     Re: Holy crud, you *admonished* them? - (deSitter)
                     Re: Holy crud, you *admonished* them? - (jb4) - (3)
                         Re: Holy crud, you *admonished* them? - (wharris2) - (2)
                             Re: Holy crud, you *admonished* them? - (deSitter) - (1)
                                 Amen. -NT - (Ashton)
         Very Typical - (deSitter)
         Update - (deSitter)
         Re: The War on Airline Passengers (bad lang alert) - (wharris2) - (7)
             Let's hope we have some company - - (Ashton)
             Don't blame the airlines... - (bepatient) - (2)
                 We knew who the fed was / currently is run by - - (Ashton) - (1)
                     you have a firm grasp of the situation. -NT - (bepatient)
             Re: The War on Airline Passengers (bad lang alert) - (deSitter) - (2)
                 Re: The War on Airline Passengers (bad lang alert) - (wharris2)
                 Will let you know just after the vote on First Strike Now -NT - (Ashton)

I don't get no respect!
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