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New Reddit thread claims that it's ransomware
New Scott’s probably already seen this
A comment posted in this thread at the Balloon Juice home-away-from-home refugee encampment, in which commentator “Lacuna Synecdoche” translates a communiqué from corporate weaselese:
…industry experience and cynicism make me suspect that the translation from business-speak/legalese is more like this:

365 DC: “…evaluation to date by our systems team and cybersecurity experts has revealed that, aside from the targeted third party, no data was taken from the 365 Data Centers cloud environment …”

Translation: “We think they encrypted everything as quickly as they could access it, meaning they probably didn’t scan for credit card numbers and personal information. Yet.”

365 DC: “…365 Data Centers believes that at this point in time the prudent path forward is to rebuild the affected cloud platform.”

Translation: “You’ll need to sue us to get your money and data back.”

365 DC: “This will be conducted along with an all-out effort to retrieve all data within the existing cloud environment that can still be accessed.”

Translation: “We have some backups from 2019. If any of your files are among them, we’ll give them back to you in exchange for a settlement where you indemnify us against any other damages. We don’t have anything more recent than that, because we stopped doing any due diligence or maintenance in 2020, figuring we could blame any problems on Covid.”

365 DC: “If your preference is to work with us to restore your service on a new 365 platform, please inform Steve Oakie, 365 Data Centers’ Chief Revenue Officer.”

Translation: “Sure, we’ll be happy to bilk you for more money if you’re dumb enough to keep doing business with us.”

365 DC: “We are saddened by the impact this incident has caused on our many years of collaborative hard work with you to build your cloud services. Our entire organization is sorry for the significant inconvenience that this has brought to you and your business.”

Translation: “You’re on your own. We’re too busy working out how to monetize our remaining assets and distribute the proceeds among management, in the form of golden parachutes, before we declare bankruptcy and dissolve the company. But, really, we do feel bad about it.”
Sounds right.

cordially,
     Strange goings on in the cloud - (Another Scott) - (28)
         The stack of case studies must be touching the ceiling by now - (scoenye)
         The strange thing is that everything IS in the fricking "cloud" in the first place. - (CRConrad) - (18)
             One thing hasn't changed yet - (drook) - (14)
                 data is not math -NT - (boxley) - (4)
                     And what would they have done differently if they'd learned that? -NT - (drook) - (3)
                         quit using spreadsheets as a database -NT - (boxley) - (2)
                             How does that prevent an outage when your host shuts down to respond to an attack? -NT - (drook) - (1)
                                 it doesn't -NT - (boxley)
                 That not putting all your eggs in someone else's single basket beats economies of scale, IMO. -NT - (CRConrad) - (8)
                     In my experience that cloud basket is better than a company's single basket - (malraux) - (7)
                         Pretty sure we're using us-east-1 - (drook) - (4)
                             Most of the big failures I've seen have been there - (malraux) - (3)
                                 Thanks, got some people I'll forward this to -NT - (drook) - (2)
                                     There's a 3rd party vendor we recently rejected - (malraux) - (1)
                                         2 weeks of downtime per year - (crazy)
                         I think us-east-1 is their original location. - (static) - (1)
                             Yes, there are a number of oddities with that region. - (malraux)
             The first time I coded for the web it was 3270 all the way down - (crazy) - (2)
                 MVC as a conceptual description hasn't changed much - (drook)
                 Mine was kind of similar. - (CRConrad)
         Cole brings out the flamethrower. - (Another Scott)
         Reddit thread claims that it's ransomware - (Another Scott) - (1)
             Scott’s probably already seen this - (rcareaga)
         The site is back, but no backups yet. - (Another Scott) - (4)
             "15-ish days, and still nothing useful from 3xxDC" -- so they're down to about 350DC by now? -NT - (CRConrad)
             Brutal! - (pwhysall) - (2)
                 Hold a host accountable for what they should be doing? What a concept. -NT - (drook) - (1)
                     It will never happen - (crazy)

NO CARRIER
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