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New You might need to make a service call.
This reminds of the first cable modem I installed for my brother. It was a DIY kit from his cable provider Suddenlink.

I just could not make it work. So, we called for their service tech.

There was definitely a signal strength problem. He replaced splitter and coax connectors at the house. That improved the TV (analog) signal noticeably, but the modem was still unhappy. He then went looking for the feeder line out in the street and replaced the connections there and that did the trick. Corrosion and weathering takes its toll over the years.

"There is a cult of ignorance in the United States, and there has always been. The strain of anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that "my ignorance is just as good as your knowledge."

-- Isaac Asimov
New I know, but that's always a pain.
When they've diagnosed things over the phone, e.g. a few weeks ago, there's never a problem on their end, nobody in the neighborhood reports problems, signal levels seem fine to them, etc.

One time they came out and said something was introducing a bunch of noise and I swapped out a passive splitter and that seemed to help. (I can't figure out why a passive splitter would add noise (it should just attenuate), but there you are.)

I really can't spare the time from work to sit around waiting for them to visit during the week, either. :-(

There was a time when I was still in an apartment that my phone would always go dead when it rained. It took about 3 visits for them to finally fix the problem on the pole. :-/

I'll see what I can do outside this weekend. If it's still problematic, then I'll have to bite the bullet and have them visit.

I would like to think that optical fiber wouldn't have these weather/degradation issues, but I know that there are always special connections that can degrade with time (as ozone attacks the plastic, etc.) and there are various optical repeaters along the path, also too. There's no guarantee that it's any more reliable in the real world even though it should be...

Wish me luck!!

     Our home network is driving me nuts... - (Another Scott) - (16)
         If I bypass a 4-way splitter amplifier, the network works... - (Another Scott) - (11)
             You might need to make a service call. - (a6l6e6x) - (1)
                 I know, but that's always a pain. - (Another Scott)
             Can you redesign inside? - (scoenye) - (8)
                 Probably. - (Another Scott) - (4)
                     I had access to one through work - (scoenye) - (3)
                         Thanks. - (Another Scott) - (2)
                             If Cox is anything like Comcast... - (scoenye) - (1)
                                 Seems to be working here. - (Another Scott)
                 Bingo. - (Another Scott) - (2)
                     Yay! indeed, plus one I forgot - (scoenye)
                     Woot! - (a6l6e6x)
         over the years I have had this issue - (boxley) - (3)
             Of course, it crapped out again this afternoon. - (Another Scott) - (2)
                 They repair guy came out today. - (Another Scott) - (1)
                     Cringers Fossed for ya! :) -NT - (a6l6e6x)

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