...my next PDA.

It is easy...the keyboard is difficult but functional and everyone that I've seen using them gets asked the same 2 questions...Did you use a Palm before? and Would you go back?.

100% of the answers have been Yes and Not a chance.

The other thing to do would be to outfit the guy with the Palm keyboard. Less than $100 and you never need graffiti again. If its just email access...its 2 palm sized items to carry...one is the palm and the other is the folded kb.