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New Of course it'll run fine on other distros . .
. . but business management software has "idiosyncracies" which require help from the publisher. The problem is at least as bad in small business as in midsize and up.

An example is a client who refurbishes Nortel telephone systems. He uses an accounting program from Data Pro (Infinity Power) with custom forms and other minor mods. Moving to a different package would be traumatic for the company.

When it was necessary to migrate from the DOS/Network version (the new 32-bit recompile to support XP/2000 was way too slow compared to the 16-bit version), we set up the Linux host version with terminal emulation. The client already had been using a Linux Samba server running Caldera Linux.

When Data Pro found out we were on Caldera, they flat out refused to honor a paid-up support contract because it wasn't on Red Hat.

Software companies will grasp any straw to deny support. I've even had them deny support for database problems because we were using a different terminal emulator than they recommend. They said that had to be the cause of the data indexing problem.


[link|http://www.aaxnet.com|AAx]
New I have run into the same issues on support contracts
even had one assclown tell me that because we had changed from BNC to cat5 was why his software was failing and we breached the support contract by making the change.
thanx,
bill
will work for cash and other incentives [link|http://home.tampabay.rr.com/boxley/resume/Resume.html|skill set]

"The Mafia was preferable to the state, because it survived by providing services people actually wanted"
Murray Rothbard
New It's a free market
\r\n

When it was necessary to migrate from the DOS/Network version (the new 32-bit\r\nrecompile to support XP/2000 was way too slow compared to the 16-bit version),\r\nwe set up the Linux host version with terminal emulation. The client already had\r\nbeen using a Linux Samba server running Caldera Linux.

\r\n\r\n

When Data Pro found out we were on Caldera, they flat out refused to honor a\r\npaid-up support contract because it wasn't on Red Hat.

\r\n\r\n

Software companies will grasp any straw to deny support. I've even had them deny\r\nsupport for database problems because we were using a different terminal\r\nemulator than they recommend. They said that had to be the cause of the data\r\nindexing problem.

\r\n
\r\n\r\n

There are ISVs who'll pull this shit. This creates a market for both\r\nother proprietary ISVs to do a better job of managing the support issue,\r\nor for service-oriented companies to build an enterprise out of\r\nsupporting free software solutions. It'll shake out.

\r\n\r\n

There are lots of people who do lots of things. Darwin will sort 'em\r\nout.

\r\n\r\n

ObLRPD: It's a bunch of RVs, yurts, tepees, and geodesic domes set up\r\nin a field and organized by consensus.

\r\n\r\n
--\r\n
Karsten M. Self [link|mailto:kmself@ix.netcom.com|kmself@ix.netcom.com]\r\n
[link|http://kmself.home.netcom.com/|http://kmself.home.netcom.com/]\r\n
What part of "gestalt" don't you understand?\r\n
[link|http://twiki.iwethey.org/twiki/bin/view/Main/|TWikIWETHEY] -- an experiment in collective intelligence. Stupidity. Whatever.\r\n
\r\n
   Keep software free.     Oppose the CBDTPA.     Kill S.2048 dead.\r\n[link|http://www.eff.org/alerts/20020322_eff_cbdtpa_alert.html|http://www.eff.org/alerts/20020322_eff_cbdtpa_alert.html]\r\n
     The push to Advanced Server begins - (Andrew Grygus) - (117)
         Shrug. - (pwhysall) - (5)
             Not a solution for all . . - (Andrew Grygus) - (4)
                 It's probably 99% - (kmself) - (3)
                     Of course it'll run fine on other distros . . - (Andrew Grygus) - (2)
                         I have run into the same issues on support contracts - (boxley)
                         It's a free market - (kmself)
         Re: The push to Advanced Server begins - (rickmoen) - (84)
             Re: The push to Advanced Server begins - (Andrew Grygus) - (83)
                 Right on, Andrew. - (tseliot) - (22)
                     Oh great, here come the cheerleaders - (rickmoen) - (21)
                         come on Rick have you ever, never met a client - (boxley) - (4)
                             Re: come on Rick have you ever, never met a client - (rickmoen) - (3)
                                 Thanks, my point is customers will not stray from - (boxley) - (2)
                                     Re: Thanks, my point is customers will not stray from - (rickmoen) - (1)
                                         Sorry I think we are badly miscommunicating, forget it -NT - (boxley)
                         You're in an alternate reality - (tonytib) - (7)
                             Re: You're in an alternate reality - (rickmoen) - (3)
                                 No, you keep missing the point - (tonytib) - (1)
                                     Re: No, you keep missing the point - (rickmoen)
                                 How to intentionally miss a point (new thread) - (drewk)
                             Re: You're in an alternate reality - (deSitter) - (2)
                                 Vertical market vs horizontal - (Andrew Grygus) - (1)
                                     Nice description. - (static)
                         Oh great, here comes the one-man-band. - (tseliot) - (7)
                             Re: Oh great, here comes the one-man-band. - (rickmoen) - (6)
                                 Will, should, doesn't matter. - (tseliot) - (5)
                                     Re: Will, should, doesn't matter. - (rickmoen) - (4)
                                         Small gain, indeed. - (tseliot) - (3)
                                             Re: Small gain, indeed. - (rickmoen) - (2)
                                                 Apology: - (tseliot) - (1)
                                                     Think nothing of it. - (rickmoen)
                 Re: The push to Advanced Server begins - (deSitter) - (59)
                     Software drive OS selection - (tuberculosis) - (58)
                         Total agreement - (tonytib) - (56)
                             Re: Total agreement - (rickmoen) - (2)
                                 Apple is backing away from Java - (tuberculosis) - (1)
                                     Re: Apple is backing away from Java - (rickmoen)
                             The Software Desert - (Andrew Grygus) - (52)
                                 Re: The Software Desert - (rickmoen) - (51)
                                     It's people like you that do more harm than good - (tonytib) - (2)
                                         Re: It's people like you that do more harm than good - (rickmoen) - (1)
                                             Nope, you're a troll...or an idiot (can't read, can't answer -NT - (tonytib)
                                     LDAP? - (tuberculosis) - (2)
                                         Give it up, he hasn't learned to read yet -NT - (tonytib)
                                         Well I suppose you could always use Radius for CM - (boxley)
                                     Well, i's pretty evident . . - (Andrew Grygus) - (43)
                                         Re: Well, i's pretty evident . . - (rickmoen) - (42)
                                             Lemme second an opinion... - (bepatient) - (33)
                                                 Re: Lemme second an opinion... - (rickmoen) - (32)
                                                     Generally it is safe to presume . . . - (Andrew Grygus) - (18)
                                                         Re: Generally it is safe to presume . . . - (rickmoen) - (17)
                                                             It's the height of arrogance . . - (Andrew Grygus) - (16)
                                                                 Re: It's the height of arrogance . . - (rickmoen) - (15)
                                                                     Your ability to descend into absurdity is truly amazing! - (Andrew Grygus) - (14)
                                                                         Ow.... - (folkert) - (13)
                                                                             Re: Ow.... - (rickmoen) - (12)
                                                                                 Simple Question - (deSitter) - (11)
                                                                                     Remember to include - (imric)
                                                                                     ps. Of course - (imric)
                                                                                     call Andrew and get his -NT - (boxley) - (2)
                                                                                         OK - (pwhysall) - (1)
                                                                                             Sorry, Desit asked for replacement of Great Plains - (boxley)
                                                                                     AppGen - (folkert) - (5)
                                                                                         Re: AppGen - (deSitter) - (2)
                                                                                             Yes... it does work. - (folkert)
                                                                                             Give the Gryg a call I am sure he would be willing to answer - (boxley)
                                                                                         Appgen Custom Suite . . - (Andrew Grygus) - (1)
                                                                                             Yes... all three... - (folkert)
                                                     Damn, now ACT! is an OS??? - (bepatient) - (12)
                                                         Re: Damn, now ACT! is an OS??? - (rickmoen) - (11)
                                                             Figured as much. - (bepatient) - (10)
                                                                 Re: Figured as much. - (rickmoen) - (9)
                                                                     You didn't? - (bepatient) - (8)
                                                                         With apologies... - (admin) - (3)
                                                                             Ahh, the good ole days - (boxley)
                                                                             Oh dear... - (bepatient)
                                                                             I have a bad feeling about that... - (static)
                                                                         Re: You didn't? - (rickmoen) - (3)
                                                                             Maybe my universal translator is broken. - (bepatient) - (2)
                                                                                 Re: Maybe my universal translator is broken. - (rickmoen) - (1)
                                                                                     whatever -NT - (bepatient)
                                             Sorry buddy - can't stick with Windows . . - (Andrew Grygus) - (7)
                                                 AppGen... - (folkert) - (2)
                                                     My Appgen experience is with . . . - (Andrew Grygus) - (1)
                                                         Yeah... that's the one... - (folkert)
                                                 Re: Sorry buddy - can't stick with Windows . . - (rickmoen)
                                                 Re: Sorry buddy - can't stick with Windows . . - (deSitter) - (2)
                                                     Appgen - (Andrew Grygus) - (1)
                                                         Thanks... I could not have said it better... - (folkert)
                                     Did Andrew ask what you used? (new thread) - (Another Scott)
                         As to capitalism.. - (deSitter)
         The push to Advanced Workstation begins - (folkert) - (9)
             Yup, looks like Red Hat is responding to the outcry. - (Andrew Grygus) - (8)
                 Re: Yup, looks like Red Hat is responding to the outcry. - (rickmoen) - (7)
                     come on squeek, there is a perfectly good flame area - (boxley) - (6)
                         Re: come on squeek, there is a perfectly good flame area - (rickmoen) - (5)
                             My dear squeek - (boxley)
                             Stoop - or just low all the time? - (tuberculosis) - (3)
                                 Re: Stoop - or just low all the time? - (rickmoen) - (2)
                                     Boy you're a slow learner - (tuberculosis) - (1)
                                         Re: Boy you're a slow learner - (rickmoen)
         My 2 cents - (broomberg) - (15)
             That's why monopoly is so easy. - (Andrew Grygus) - (8)
                 Disagree - (broomberg) - (7)
                     No, you cannot make a choice and move on. - (Andrew Grygus) - (1)
                         Not worthy of a response - (broomberg)
                     I don't buy your arguement here Broom... - (folkert) - (3)
                         Yes you do - (broomberg) - (2)
                             What I mean by tweaking... - (folkert) - (1)
                                 See, we DO agree - (broomberg)
                     pragmatic vs logical decision - (boxley)
             Re: My 2 cents - (rickmoen) - (5)
                 Out of context - (broomberg) - (4)
                     Re: Out of context - (rickmoen) - (3)
                         Missed it again - (broomberg) - (2)
                             Now hang on a minit thar buddy... - (folkert) - (1)
                                 Sorry, this thread is dead - (broomberg)

Ninety-none-point-lots-of-nines percent of the galaxy is empty blackness.
174 ms