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IWETHEY Home / IWETHEY Board / Networking Forum / Just received an answer from RR tech support
Post #48,309
by bluke
8/6/02 3:19:50 AM
Reply
New Just received an answer from RR tech support
Whoever said to power-off the modem was right. Here is their answer:

"Power cycle your modem. Power cycling will reset the modem to start
from the beginning. Power cycling the modem is to unplug the power cord
(if you look at the back of the modem you will see a black power cord)
from the wall outlet or power bar. Wait 2 full minutes prior to plugging
it back in. Wait another full minute before proceeding.

Close all programs on your computer and reboot it. "
Post #48,612
by folkert
Picture of folkert
8/7/02 8:33:10 PM
Reply
New Nope... Not going there except to....
Maybe poke at [link|http://www.aaxnet.com/images/ajg47d.jpg|This guy] from [link|http://www.aaxnet.com|this place].

Ain't to often you best that guy... *GRIN*
greg - Grand-Master Artist in IT,
curley95@attbi.com -- REMEMBER ED CURRY!!!
     Hooking up a laptop to a cable modem - (bluke) - (21) - Aug. 4, 2002, 09:32:31 AM EDT
         Re: Hooking up a laptop to a cable modem - (pwhysall) - (2) - Aug. 4, 2002, 10:38:03 AM EDT
             Re: Hooking up a laptop to a cable modem - (bluke) - (1) - Aug. 5, 2002, 02:57:37 AM EDT
                 MAC addresses - (pwhysall) - Aug. 5, 2002, 07:22:55 AM EDT
         Cable tricks - (Andrew Grygus) - (1) - Aug. 4, 2002, 10:57:46 AM EDT
             Yep, with Linksys router, on Road Runner cable modem - (a6l6e6x) - Aug. 4, 2002, 06:14:40 PM EDT
         Power Cycling the Cable Modem... - (folkert) - (13) - Aug. 4, 2002, 07:26:03 PM EDT
             No, it is the network card - and . . . - (Andrew Grygus) - (12) - Aug. 4, 2002, 08:32:55 PM EDT
                 From a know-nothing... - (folkert) - (2) - Aug. 4, 2002, 10:08:02 PM EDT
                     Easy - (Andrew Grygus) - (1) - Aug. 4, 2002, 11:21:31 PM EDT
                         power-cycling the modem is worth trying though - (ben_tilly) - Aug. 5, 2002, 08:09:32 AM EDT
                 Bad tech support. BAD! BAD! - (ben_tilly) - (8) - Aug. 5, 2002, 08:12:21 AM EDT
                     No, what I assume is . . - (Andrew Grygus) - (7) - Aug. 5, 2002, 10:14:39 AM EDT
                         Well... I'll give you that.... - (folkert) - Aug. 5, 2002, 05:50:00 PM EDT
                         Another bad assumption - (ben_tilly) - (5) - Aug. 5, 2002, 07:17:21 PM EDT
                             I told a tech off for suggesting that. - (static) - (4) - Aug. 6, 2002, 01:47:55 AM EDT
                                 This isn't a case of Windows mentality - (ben_tilly) - (3) - Aug. 6, 2002, 07:19:50 AM EDT
                                     Not only that... - (admin) - Aug. 6, 2002, 10:20:38 AM EDT
                                     Also, a power glitch can put the cable modem into limbo. - (a6l6e6x) - (1) - Aug. 6, 2002, 02:42:27 PM EDT
                                         Happens to hubs too. - (Andrew Grygus) - Aug. 6, 2002, 03:01:00 PM EDT
         Just received an answer from RR tech support - (bluke) - (1) - Aug. 6, 2002, 03:19:50 AM EDT
             Nope... Not going there except to.... - (folkert) - Aug. 7, 2002, 08:33:10 PM EDT

Build a bridge out of 'er!
41 ms