Post #366,941
11/29/12 7:26:23 AM
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I hope this the right forum for an Outlook question...
My wife's machine at home is an old Leveno laptop I used to use for a target machine. It has Windows XP and Office 2003 including Outlook. She originally had Thunderbird on it to import mail from her previous machine, but it is no longer used. The settings on the server (AT&T)are to keep a copy of her emails on the server. This is pretty much the way she backs up her email.
The problem is that the mail server repeatedly wants to download all her mail on the server, over a gig now, on a daily basis. I opened a search for unread mail and deleted all unread over a week old. That was over 111,000 files. It's supposed to be taking another 15 hours (Microsoft time.)
The question is: How do I make it stop without deleting everything from the server?
Thanks,
Hugh
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Post #366,975
11/29/12 4:44:06 PM
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How is it connecting?
That is, is it Outlook RPC, or is something actually open like POP or IMAP?
Wade.
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Post #366,978
11/29/12 7:26:29 PM
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Re: How is it connecting?
It's just a POP server. We don't have a lot of different machines syncing up. Nothing remarkable to mention.
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Post #366,981
11/29/12 7:54:51 PM
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Fresh Outlook or braincramp
There is no setting on the server to retain mail. That is a POP3 client feature. The client program remembers the message IDs it downloaded and next time just asks the server for anything it does not have yet.
It could still be the duplicate message bug mentioned by altmann (although I think that applies in the situation where you wanted it deleted from the server but it did not do that), but you mentioned TB was used to siphon mail from another PC. That sounds like this is the first time Outlook was used on this PC? If so, it would have no idea that all that mail had already been downloaded. If not, its "memory" somehow was corrupted.
I don't know of any methods to initialize or restore the message index in Outlook if it could not import it from TB. Is a switch to IMAP4 possible? That would at least save you the download of all message bodies.
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Post #366,982
11/29/12 8:06:19 PM
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Re: Fresh Outlook or braincramp
Any idea if 2003 pst files can be absorbed by Outlook 2010? I want to get her a newer machine with real memory. If I can just move the PST, it would save downloads.
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Post #366,983
11/29/12 8:18:21 PM
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That should work
AFAIK, that is one of the MS formats that does not seem to change all that much between Office versions.
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Post #366,985
11/29/12 8:34:35 PM
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Re: That should work
Cool. Thanks.
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Post #366,988
11/30/12 1:03:14 AM
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Ah...
Yeah, POP3 only sorta supports "leaving the mail" on the server. All it takes is a bug in the client or the server and That Doesn't Work.
The other posts have good suggestions. Mine would have been to see if you could switch it to IMAP. :-)
Wade.
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Post #366,976
11/29/12 6:34:52 PM
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Re: I hope this the right forum for an Outlook question...
Do you have Office 2003 SP2 installed? It appears to contain a fix for problems with that feature:
http://webcache.goog...=en&ct=clnk&gl=us
(cache because the original site was crashing at the time of this post :)
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Post #366,980
11/29/12 7:34:04 PM
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Re: I hope this the right forum for an Outlook question...
She does automatic update. I got the SP and it wouldn't install because it already existed inside. It could be that Outlook is just crappy enough to develop bit rot in a year and a half.
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Post #366,987
11/29/12 9:56:38 PM
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Don't forget...
You need to "fix, reduce and compress" those PST files periodically...
Its basically the same as a DB check and fix on indexes etc.
Of course, my last *REAL* work with Outlook was over 10 years ago.
--
greg@gregfolkert.net
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