My most recent former employer (The Helpdesk, not the lawfirm) wanted us to learn the five W's that we must follow:
Who
What
When
Why
How
Ignore the last one, they claim the "W" comes from the end of it, not the beginning. PHB-think at work here.
It reminded me of "Welcome Back Kotter" and Vinny Barbarino, as he would always repeat those words. Also the "Up your nose with a rubber hose", I forgot what the other insult was. Something like "In your face with a garden snake" or some weird thing like that.