But answer me this, what is that ex-client rep doing now? Maybe be working as a manager in a different company and doing the same stuff over again?
Whatever becomes of those grade school and high school bullies? You graduate with them, but lose track of them. They usually get jobs where they have a bit of power or can abuse people at will. Police officers, managers, supervisors, client reps, etc.
So what if they lose one battle or two, they still win the war and get a different job someplace else.