We definitely purchased the controls
at two licenses at several hundred dollars apiece, which gives us 1 year of technical support via email, opening online trouble tickets, and 4 downloads of upgrades for the whole suite. The company is located in eastern Europe; they do not do support by phone.
The purchase was recommended by our consultants who, while they like the products functionality, have to actually code using them and thus run into the kinds of problems I'm facing.
lincoln
"Chicago to my mind was the only place to be. ... I above all liked the city because it was filled with people all a-bustle, and the clatter of hooves and carriages, and with delivery wagons and drays and peddlers and the boom and clank of freight trains. And when those black clouds came sailing in from the west, pouring thunderstorms upon us so that you couldn't hear the cries or curses of humankind, I liked that best of all. Chicago could stand up to the worst God had to offer. I understood why it was built--a place for trade, of course, with railroads and ships and so on, but mostly to give all of us a magnitude of defiance that is not provided by one house on the plains. And the plains is where those storms come from." -- E.L. Doctorow
Never apply a Star Trek solution to a Babylon 5 problem.
I am not merely a "consumer" or a "taxpayer". I am a Citizen of the United States.
[link|mailto:bconnors@ev1.net|contact me]
