My $0.02.
If it is unclear, ask questions and I'll try to clarify. But please don't try to offer solutions without understanding exactly what I am asking for...
It's very easy to take that as condescending, even if you don't intend it to be. It's impolite to be annoyed at someone who is trying to help. I was very surprised that you wrote it that way - it's unlike you.
On seeing your closing "Cheers" I see that you weren't intending it to be so, but I hope you see why people might take it that way.
Think back to Brenda's conflicts with her SIL about her [link|http://z.iwethey.org/forums/render/content/show?contentid=226046|writing style]. There's a fine line between being condescending and attempting to offer helpful advice to someone who is trying to help.
HTH.
Cheers,
Scott.