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IWETHEY Home / IWETHEY Board / Windows vX.X Forum / Re: Are you able to edit tickets?
Post #216,301
by tjsinclair
7/25/05 12:37:41 PM
Reply
New Re: Are you able to edit tickets?
I don't get them assigned to me. I'm just an end-user.

Maybe that's the difference. However, I do remember on the older version,
the login screen wouldn't even show up unless you were running IE + Windows.
Tom Sinclair

"This is a lovely party," said the Bursar to a chair, "I wish I was here."
-- The Bursar is a man under a *lot* of stress
(Terry Pratchett, Lords and Ladies)
Post #216,303
by inthane-chan
Picture of inthane-chan
7/25/05 12:45:53 PM
Reply
New Yeah, that's the difference.
Track-It has two clients, one for the end user, and one for the technicians. 6.5 was where they introduced the browser-agnostic user page; but the technician page is still basically one big ActiveX control that contains the entire application. :P
apt-get install godlike-powers
     cmd.exe replacement for Windows? - (inthane-chan) - (15) - July 21, 2005, 03:26:26 PM EDT
         Monash shell. - (pwhysall) - July 21, 2005, 03:40:04 PM EDT
         Not sure I understand...what's wrong with Cygwin bash? -NT - (jb4) - (13) - July 21, 2005, 06:17:07 PM EDT
             Re: Not sure I understand...what's wrong with Cygwin bash? - (pwhysall) - (12) - July 21, 2005, 06:18:48 PM EDT
                 I think that's called "Linux", n'est-ce pas? -NT - (jb4) - (11) - July 21, 2005, 06:21:36 PM EDT
                     Or OS X, etc. - (pwhysall) - July 21, 2005, 06:24:22 PM EDT
                     Holdover until I *can* expunge Windows from this machine. - (inthane-chan) - (9) - July 21, 2005, 06:35:47 PM EDT
                         Are you using the Web front-end? - (tjsinclair) - (8) - July 21, 2005, 09:34:42 PM EDT
                             I'll have to try it. - (inthane-chan) - (7) - July 21, 2005, 09:50:12 PM EDT
                                 Requires ActiveX - (pwhysall) - (6) - July 22, 2005, 01:38:14 AM EDT
                                     Latest one doesn't - (tjsinclair) - (5) - July 22, 2005, 01:58:26 AM EDT
                                         Just tried it. - (inthane-chan) - (4) - July 25, 2005, 10:20:35 AM EDT
                                             Think that's the old one - (tjsinclair) - (3) - July 25, 2005, 10:44:45 AM EDT
                                                 Are you able to edit tickets? - (inthane-chan) - (2) - July 25, 2005, 11:09:25 AM EDT
                                                     Re: Are you able to edit tickets? - (tjsinclair) - (1) - July 25, 2005, 12:37:41 PM EDT
                                                         Yeah, that's the difference. - (inthane-chan) - July 25, 2005, 12:45:53 PM EDT

Like a cat on a hot tin roof.
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