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IWETHEY Home / IWETHEY Board / Theory and Practice of Programming Forum / That's when you hold up the spec doc.
Post #211,831
by static
6/20/05 9:30:36 PM
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New That's when you hold up the spec doc.
And say "That's not what you asked for. What you're asking for is additional development and subject to normal scheduling concerns." :-) Of course, when they start imploding, you can gently remind them that they are free to prioritise any development they want in before any amount of bugs they have submitted.

Back at the place we were using RT, we did that once or twice. Taught them to check what they asked for before saying 'it doesn't work right'.

Wade.
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Post #211,856
by drewk
Picture of drewk
6/20/05 10:37:53 PM
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New The what doc?
There are some process problems that can't be solved with better tools. I'd say most of them, actually.
===

Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
[link|http://DocHope.com|http://DocHope.com]
     Favorite Open-source bug tracking tools? - (tonytib) - (25) - June 16, 2005, 06:53:35 PM EDT
         bugzilla? -NT - (ChrisR) - June 16, 2005, 08:00:38 PM EDT
         We're using bugzilla for a few things - (tuberculosis) - (4) - Aug. 21, 2007, 12:39:27 PM EDT
             Bug/Feature management and Project management not.... - (ChrisR) - (3) - June 16, 2005, 08:41:01 PM EDT
                 Re: Bug/Feature management and Project management not.... - (tuberculosis) - (2) - Aug. 21, 2007, 12:41:36 PM EDT
                     There is a reason that Excel is good for managing projects - (ben_tilly) - (1) - June 17, 2005, 04:23:00 PM EDT
                         ... -NT - (Another Scott) - June 17, 2005, 04:59:50 PM EDT
         I'd used Request Tracker for a while. - (static) - (9) - June 16, 2005, 09:49:29 PM EDT
             We're having that discussion at work - (drewk) - (8) - June 17, 2005, 09:39:36 AM EDT
                 ICLRPD (new thread) - (Steve Lowe) - June 17, 2005, 10:43:43 AM EDT
                 Generalization, Abstraction, Taxonomy, Perspective, Opinions - (systems) - (6) - June 20, 2005, 02:21:27 AM EDT
                     Feature requests are classified as requests to add bugs - (ChrisR) - (5) - June 20, 2005, 12:16:32 PM EDT
                         Problem is, the users know that - (drewk) - (4) - June 20, 2005, 12:35:08 PM EDT
                             Customers will call on every person in the company... - (ChrisR) - (1) - June 20, 2005, 12:45:09 PM EDT
                                 Like I do for Comcast? -NT - (folkert) - June 20, 2005, 02:18:25 PM EDT
                             That's when you hold up the spec doc. - (static) - (1) - June 20, 2005, 09:30:36 PM EDT
                                 The what doc? - (drewk) - June 20, 2005, 10:37:53 PM EDT
         Years and years ago... - (Yendor) - June 17, 2005, 10:45:47 AM EDT
         Trac is working quite well for CherryPy - (FuManChu) - (2) - June 20, 2005, 03:00:40 AM EDT
             Re: Trac is working quite well for CherryPy - (systems) - June 20, 2005, 04:50:30 AM EDT
             Working on Trac install now - (tonytib) - June 20, 2005, 11:31:42 AM EDT
         Box of Notecards - (JimWeirich) - (4) - June 21, 2005, 09:22:56 AM EDT
             3x5 rule[dz]! :-) -NT - (ChrisR) - June 21, 2005, 10:41:17 AM EDT
             That's close enough to what I do now - (tonytib) - (1) - June 21, 2005, 11:28:26 AM EDT
                 History-keeping tools: Hole punch and ring binders. HTH! :-) -NT - (CRConrad) - June 21, 2005, 03:38:20 PM EDT
             I use the 8x10s. - (folkert) - June 21, 2005, 01:22:47 PM EDT

It goes up to "11".
52 ms