"[0] Users waste time fiddling with the contrast on their 3d widgets and setting their mouse pointers to be cute dinosaurs."
youwalk amongst the users that dont know software, desktops and do the actual work of the company spend about one 3rd of their day fiddling with their desktops. How many times in a windows shop have you tried to help a worker and couldnt figure out what the mouse pointer was, which button they used to do anything and wtf they did with the scroll bars etc. They spend days on that crap. Having made that point, back to your regularly scheduled distrobitch :-)