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New Nope, wrong
I don't know if you need a challenge question before sending the password. That might be appropriate for a user at a kiosk who can't easily access their e-mail.
Even with the challenge question, all that's being proposed is that it will cause the new password to be sent to the user's email address. If you give up the login on the basis of the challenge question, you've just made that the password. And challenge questions are by their nature more easily guessed.
===

Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
[link|http://DocHope.com|http://DocHope.com]
New Yes, a *good* challenge question would be needed.
There's probably a database out there of everyone's mother's maiden name. :-(

I still think a kiosk-friendly way of updating a user's login would be useful. Though if we all start dragging around USB Flash drives with [link|http://www.oreillynet.com/pub/wlg/5964|knoppix.sh] then even that might be moot (assuming the kiosk has a USB socket).

Cheers,
Scott.
     zIWT meta: Which is better: - (admin) - (66)
         3) -NT - (mmoffitt)
         1) - (jb4) - (3)
             Not for long, at least... -NT - (admin) - (2)
                 Is that a threat?!? -NT - (jb4) - (1)
                     You should know by now... - (admin)
         3, with verification - (Arkadiy) - (29)
             Seconded. -NT - (Yendor)
             NO - (FuManChu) - (27)
                 Er, buh? - (admin) - (3)
                     That's enough of a detriment not to warrant the risk IMO -NT - (FuManChu) - (2)
                         ? -NT - (admin) - (1)
                             ?? -NT - (drewk)
                 Yeah - (Yendor) - (11)
                     How is that insecure? - (FuManChu) - (2)
                         You're unclear on this. - (admin) - (1)
                             See below. -NT - (FuManChu)
                     You only need one field labeled "Hint" - (tuberculosis) - (7)
                         Sure... - (Yendor) - (6)
                             Bah. - (admin)
                             Not quite - (FuManChu) - (4)
                                 And my point is... - (Yendor) - (3)
                                     I have a standard formula I use for passwords. - (folkert) - (2)
                                         I also have a standard formula - (daemon) - (1)
                                             Ding, Ding, Ding. - (folkert)
                 It's only insecure if the user is allowed to proceed - (imric) - (10)
                     Bah. Risk is the issue. - (FuManChu) - (9)
                         So what's YOUR suggestion? -NT - (admin) - (4)
                             Unfortunately for you #1 ;) - (FuManChu) - (3)
                                 WTF? - (admin) - (2)
                                     Sorry. You're right. I didn't read carefully. - (FuManChu) - (1)
                                         So how does that change your answer? - (admin)
                         Same risk than we have now during login. - (imric) - (2)
                             Same outcome, different risk--the attack surface has doubled -NT - (FuManChu)
                             Not mine. - (CRConrad)
                         Can we please weight the risks - (Arkadiy)
         3) with some safeguards? - (Another Scott)
         4) WikiWay: everything wide open ... muuuaaaahahahahahaha -NT - (drewk) - (1)
             Shaddap wid' yer shaddin' ap... -NT - (admin)
         3 with a "what is your dog's name?" thingie -NT - (Silverlock)
         I'll join Ark, Scott(2), Don(Silverback), and YendorMike: 3+ - (CRConrad) - (2)
             <raises hand> on that last bit. :-) -NT - (Another Scott)
             Aye - 3) with - (imric)
         Another few options: - (admin) - (9)
             I'd rather not vote on solutions until we discuss risks - (FuManChu) - (8)
                 Re: I'd rather not vote on solutions until we discuss risks - (admin) - (7)
                     Okay, start with costs of current proposals - (FuManChu) - (3)
                         Missed the point. :-) - (admin) - (2)
                             Understood, but you're use case #1 - (FuManChu) - (1)
                                 I can do private keys... - (folkert)
                     What do you want the software to do? - (Another Scott) - (2)
                         Nope, wrong - (drewk) - (1)
                             Yes, a *good* challenge question would be needed. - (Another Scott)
         how about 4, the way we do it now - (daemon) - (3)
             Which is? - (Another Scott)
             And what would that be? - (admin) - (1)
                 the way it works now - (daemon)
         How about 5... - (jb4)
         16) Storing them encrypted with a "reset my password" featur - (folkert)
         A variation on 2) - (altmann)
         3), with a question 1st. -NT - (broomberg)
         3 with a proviso - (ChrisR) - (1)
             I like that! -NT - (Arkadiy)
         3. Puts the onus of keeping valid email address on user. -NT - (a6l6e6x)
         3 -NT - (pwhysall)
         6. - (static)
         "zIWT meta: Which is better:" Voting/Ratification (new thread) - (folkert)

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