I missed this post first time, don't know how..
I mostly disagree, and very strongly, with what you say.
No one was caught by surprise with the Internet. It was a "thing" for at least 4 years before anyone knew it was a "thing". I remember mentioning Java, back when it had a possibility to evolve into something useful, back in a meeting in 1995 - "Huh?" was the response.
Computing evolves at random. All the research and proposed solutions over decades amount to nothing - what we end up with is a stupid, featureless melange of servlets, scriptlets, and other assorted bullshit that evolved the way river gorges evolve - because that's where the water went. There was no planning, no structure, no foresight, nothing - it was all a massive random VBF from the corporate/academic mind, in which the foulest shit had the lowest density and ended up on top.