Trying the brute force method
Having my Computer folks wipe one of the laptops, then reinstall OS only, and security patches; and test it from there. If that works, they'll install only required programs (none of Gateway's apps). Hope this works
~~~)-Steven----
"I want you to remember that no bastard ever won a war by dying for his country.
He won it by making the other poor dumb bastard die for his country..."
General George S. Patton