I'm sure that we all* appreciate the wise tactfulness within your originally breaking this sad news. Harder must have been, to express the concerns of 'strangers, to the parents' in a way which - they now confirm was comforting to themselves.
* a presumption I try rarely to make - but in this case, believe it is simply correct.
I'm glad he had the right to choose this out; sad/angry that he used it, while so unfinished and with so much potential. As with so many other 'rights' we are apt to squander.
Ashton