UPS didn't beat up the box, but I did have to wait quite a while at their location to pick it up. They thought it was still on the truck for quite a while... :-/
B&H shipped it in the original carton, with some extra security tape around it. It has a handle so it's easy to carry.
Setup was simple: 4 screws to attach the base, plug in the cord (attaching a ferrite noise suppressor), plug in the cable, and put batteries in the remote (the ones that came with it were dead). It took quite a while for it to search for all the channels in auto mode, and then it automatically removes scrambled channels. It shows the QAM and NTSC (and Antenna) channels all together (in groups) by default, so it can take a while to cycle through all of them. I haven't studied how to delete the ones we don't want yet.
I haven't noticed any stuck or dead pixels, but haven't looked for them yet, either.
HD cable channels look great, but a little too sharp for my taste on the default settings. SD cable channels vary widely in how good they look. Presumably some adjustment of the settings will help, but SD does not look as good as on a tube set (I think this is universal for all HD sets).
The sound is plenty loud at 25% of full scale in our bedroom. There's a little bit of a warm plastic smell as it burns-in. I expect that will go away in the next few hours.
We're still debating whether we're going to mount it on the wall arm. I want to, J is dubious.
We don't have an up-converting DVD player yet, so that's next on the list. And I need to look into replacing the cable box with an HD one...
So far, I'm happy. I hope it lasts 5-10 years. ;-)
Cheers,
Scott.