Same issue with my wife.
Taught her how to search...set up portal...the whole nine yards.
Bottom line...AOL has >content< that others don't. She likes that content and the way its structured.
9 years for me Norm. 7 screen names. No mail issues. No security issues. My username has never been compromised. (knock wood). I have as many friends that use AOL and like it as you have that don't. That boils down to personal preference.
Irrespective of that...there is still nothing but a positive track record between AOL and open source software....so you may not like them...but they've donated time and talent to projects that >you< like.