I work in comms, the other day the oracle goobers made a change, the process folks approved it. They installed the change, the fucking app gagged. This is a crucial part of wireless service and us support folks had to find out that the app was circling the drain because of a fucking trivial db change. Well if trivial means moving the fucking directories it would have been nice to know in advance. Process sux when non techs drive it. It rocks when people with a clue have sign off.
thanx,
bill