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IWETHEY Home / IWETHEY Board / Hardware Forum / I see a lot of PCs and a lot of disks.
Post #75,511
by pwhysall
Picture of pwhysall
1/19/03 12:07:14 PM
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New I see a lot of PCs and a lot of disks.
As you know.

Worst disks? Maxtor. No question. I RMA more of these than any other.

Next up, IBM DeskStar drives, and Fujitsu. I don't care how good Fujitsu drives are - their stupid warranty arrangement (which makes it extremely difficult to RMA a drive) means that I hate them.

Seagate and WD are on a par for reliability, and also oddly enough for having the most straightforward RMA procedure.

For SCSI disks, I'm currently seeing low failure rates on Quantum Atlas and Seagate Cheetah disks. The IBM SCSI disks are just as crap as their IDE ones.

Interestingly enough, a lot of the big disk manufacturers are, at least for IDE drives, dropping their warranty periods to 1 year. WD aren't doing this. I guess I'm buying WD at home next time.

Peter
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Post #75,522
by Andrew Grygus
Picture of Andrew Grygus
1/19/03 1:54:08 PM
Reply
New Fujitsu RMA problem.
I hear that was a European situation. I had no RMA problems at all with them here in the U.S. under their "no questions warranty".

As for Western Digital warranty, take it from them:
Western Digital has adopted a new warranty policy effective October 1, 2002. Western Digital WD Caviar Special Edition hard drives are covered under warranty for a three-year period. All other Western Digital products will be covered under a standard warranty for a period of one year. Products purchased before October 1, 2002 are covered under the product's original warranty, unless otherwise noted on the retail packaging.
Maxtor created the three year warranty, and they were the first to bite the bullet and rescind it. Everyone else followed in both cases.

Certain distributors in certain countries are "enhancing" the one year warranty, but it's the distributor's warranty, not the drive maker's.

[link|http://www.aaxnet.com|AAx]
     I *heart* IBM Hardware - (deSitter) - (30) - Jan. 15, 2003, 04:16:00 PM EST
         You *heart* Hitachi Global Data Storage - (tonytib) - (11) - Jan. 15, 2003, 07:49:14 PM EST
             Astounding, No? - (deSitter) - (1) - Jan. 15, 2003, 08:02:07 PM EST
                 I must admit - (orion) - Jan. 15, 2003, 08:09:52 PM EST
             And have no recollection of 20 MB CMI drives used in PC-AT.. - (a6l6e6x) - (8) - Jan. 15, 2003, 10:07:51 PM EST
                 Full hearted devices, took up a whole drive bay - (orion) - Jan. 15, 2003, 10:44:21 PM EST
                 Remember that well - (deSitter) - (6) - Jan. 16, 2003, 06:40:57 AM EST
                     For the record. - (inthane-chan) - (1) - Jan. 16, 2003, 11:08:40 AM EST
                         The First Mac - (orion) - Jan. 16, 2003, 12:49:06 PM EST
                     Slim pickings on CMI drive, but here's some: - (a6l6e6x) - (3) - Jan. 16, 2003, 11:18:45 AM EST
                         Re: Slim pickings on CMI drive, but here's some: - (deSitter) - (2) - Jan. 16, 2003, 05:17:33 PM EST
                             First ATs were shipped in 1984. So you may... - (a6l6e6x) - (1) - Jan. 16, 2003, 09:52:06 PM EST
                                 You could hear.. - (deSitter) - Jan. 16, 2003, 11:08:45 PM EST
         Re: I *heart* IBM Hardware - (admin) - (17) - Jan. 15, 2003, 08:10:02 PM EST
             Can't possibly be based in reality - (deSitter) - (16) - Jan. 15, 2003, 08:25:46 PM EST
                 Guess you never had a 75GXP - (admin) - (6) - Jan. 15, 2003, 09:06:50 PM EST
                     Wow - one got through - (deSitter) - (3) - Jan. 15, 2003, 09:15:59 PM EST
                         Actually it was two. - (admin) - Jan. 15, 2003, 09:17:24 PM EST
                         Actually, IIRC the problem was glass platters - (tonytib) - (1) - Jan. 16, 2003, 04:02:15 PM EST
                             Re: Actually, IIRC the problem was glass platters - (deSitter) - Jan. 16, 2003, 05:12:26 PM EST
                     I've got a 60 GB 75GXP at work. - (Another Scott) - (1) - Jan. 15, 2003, 09:19:25 PM EST
                         About 8 hours.. - (deSitter) - Jan. 15, 2003, 09:27:59 PM EST
                 My experience with Seagate & IBM 3.5 in drives is that ... - (dmarker) - (8) - Jan. 19, 2003, 10:19:05 AM EST
                     You mean Hitachi, right? - (Andrew Grygus) - (7) - Jan. 19, 2003, 11:29:46 AM EST
                         I see a lot of PCs and a lot of disks. - (pwhysall) - (1) - Jan. 19, 2003, 12:07:14 PM EST
                             Fujitsu RMA problem. - (Andrew Grygus) - Jan. 19, 2003, 01:54:08 PM EST
                         Re: You mean Hitachi, right? - (deSitter) - (4) - Jan. 19, 2003, 01:32:39 PM EST
                             Re: You mean Hitachi, right? - No!! Fujitsu 2.5 in drive - (dmarker) - (1) - Jan. 19, 2003, 11:26:58 PM EST
                                 fujitsu has better shock rating... - (bepatient) - Jan. 19, 2003, 11:38:25 PM EST
                             Seagate == Enterprise - (broomberg) - (1) - Jan. 25, 2003, 12:46:29 PM EST
                                 No, they still make low end drives - (tonytib) - Jan. 25, 2003, 07:49:59 PM EST

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