I have an HP Laserjet II, but it gives me a "50 Service" error. I suspect the power supply or fuser, but I haven't had the money to get it fixed. I have a 694C Deskjet, which ran fine for over 5 years now. It just had a grinding problem, but it seems to have fixed itself after I said a prayer to God about helping me fix the printer. So God listened to me, and he likes HP printers. :)
But I do agree about management, HP/Compaq needs to shake up a bit and get things in order, or else Dell and Gateway will eat their lunch.