I will see if they let me check any of that the next time I'm in. Appreciate your efforts and suggestions. Knowing these guys, I should have prefaced my initial post with "I understand that any host is only as good as its Admin, but, ..." ;-)

This is all stuff they *know* to do, I suppose. But I'd bet not.

BTW, a friend of mine that works there just pinged me. He ran a Crystal Report based on a single query with one join. It was some numbers grouped by week over 3 months. The report took 19 hours to run. Now, I know his Sql could be really bad, but 19 hours? <:-O