Post #55,648
10/8/02 11:02:59 PM
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Re: Wow, I NEEDED to reread that link
You completely fail to understand - real helpfulness is a NATURAL state of mind, and is ALWAYS appreciated - in human, and not technical, ways. You are simply not helpful, and you've taken it to a new level - of disdain for the helpful - with this pitiful example of the possible costs (it always comes down to money with you).
-drl
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Post #55,652
10/8/02 11:37:05 PM
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Helpfulness?
Not really.
Helpfulness in the office based in reciprocity.
There is a balance.
My time is OWNED by my boss. There is an exact $$ amount that I cost. Time wasted is money lost. Even worse, I am expected to provide far greater value back to the company to cover my cost, plus overhead and profit. And my boss' bonus. So more money is lost than my salary when I stray.
My boss' job to to correctly deploy his resources. He directs me, I do. I am usually self directed in that I have a dozen things in mind that I think I should be doing, but I keep my boss informed of my todo list, and he sets my top 2.
So a random person is struggling. They are probably payed different from me, and their projects are also of different value. If they are far less than me, and I take time to help them without being directed, I am wasting company resources for no known reason. Maybe they are expected to take 2 weeks to do something I can do in a day, but they are payed less or use cheaper resources, so it is OK. On the other hand, if they are far more than me, I hopefully am contributing to a more important matter, but I can't know for sure. Either way, it is NOT my decision. It is my boss' decision.
If it is a different department, with a different cost structure, then another manager is taking resources from my department. It is up to my boss to explicitly give permission to help.
Note: We will ALWAYS take a few minutes to help anyone without this complex calculation. Especially if it involves teaching someone something, since that benefits everyone, which in turn is good for the company as a whole. But if it stretches past a few minutes, then we back off and tell them to talk to the boss.
And if certain individuals come back again and again, while not performing a reciprocal favor, the balance is lost, and we will go out of our way NOT to help them. Maybe a certain manager has an inferiority complex, always hires idiots, who then go leach off others. You NEVER want to help these people.
I sat down next to a new hire today. He been here 2 weeks. He seemed to be struggling. We all report up to the same person, but we have different titles and much different skill sets. He was doing a database update that should have taken 10 minutes, and he was on his 3rd hour. It was due in another hour. I talked it out with him. I then went to our boss, and asked if I could give an hour to both do the update and teach him how. I could have done it in about 3 minutes, but then he would have learned nothing. So I asked for more time and it worked out for everyone.
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Post #55,653
10/8/02 11:39:20 PM
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As I said
..it always comes down to money with you. As long as you can justify the bottom line, any amount of hostility is justified.
-drl
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Post #55,654
10/8/02 11:39:36 PM
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As I said
..it always comes down to money with you.
-drl
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Post #55,656
10/8/02 11:42:39 PM
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headcount headcount headcount
for every IT action there is a bill due to someone. If you want sysadmin a to do b then there is a dollar cost associated with it. Training cost money. If it is out of your Organisational responsabilty someone owes a buck. re-read catch22. It is applicable to what we do. Doesnt always have to be dollar related but usually is. thanx, bill
will work for cash and other incentives [link|http://home.tampabay.rr.com/boxley/resume/Resume.html|skill set]
"Therefore, by objective standards, the leading managers of the U.S. economy...are collectively, clinically insane." Lyndon LaRouche
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Post #55,657
10/8/02 11:43:59 PM
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And by the way..
..helpfulness is based in a desire to see people succeed and prosper, not in "reciprocity" or whatever other binary structure you want to put into the place of feelings.
-drl
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Post #55,659
10/8/02 11:49:37 PM
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You don't understand responsibility
It is always easy to spend other people's money. It is easy on the ego too. Look at me, I'm helpful. Wheeee.
What is difficult is to restrain that urge, and do what you are paid to do.
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Post #55,663
10/9/02 12:13:29 AM
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Oh that's rich!
I am paid to make computers work FOR HUMAN BEINGS. That necessarily involves being helpful, because most of them have their feelings intact, and sometimes need reassurance and guidance in how to use them - you see, they somehow got the idea that people who make computers dance are smarter and better than they are, and they feel intimidated. It may be that GEEKS have gone out of their way to make things hard for them, because these GEEKS don't have THEIR feelings intact, and so go out of their way to piss on "lusers" who do out of hostility.
Yes, I've had people who came back time and time again. So I showed them, time and time again. I think they wanted me back because I listened to them - they really knew how to do it, but they also knew I would listen.
You never seem to factor feelings into the picture. That's too messy. That's not binary.
-drl
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Post #55,667
10/9/02 12:38:19 AM
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Hey. you mean they PAY you?
You don't do it out of the goodness of your heart? I'm so sad. I thought you did it out of a tendancy toward human kindness.
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Post #55,669
10/9/02 12:52:33 AM
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Imagine!
-drl
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Post #55,664
10/9/02 12:19:36 AM
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Also..
Who the fuck are YOU to lecture me about responsibility? You work in your family business. You can't fail. Like I told the Legend - get a day job.
-drl
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Post #55,666
10/9/02 12:35:56 AM
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Huh?
No family business.
I used to work with my brother, who had no ownership. He no longer works here.
No companies in my family.
Can't fail?
I could be fired tomorrow, with NO recourse. Just stop producing.
And start pretending the company's money is mine to waste as I please.
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Post #55,668
10/9/02 12:50:11 AM
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My bad
-drl
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