
We had Phasers at work for a while.
Started with HP LaserJets, of course, then moved on to Phasers, then Canon, then Ricoh or whatever they are now. They all seemed to work great for a year or 5, and then there were lingering issues that couldn't (or wouldn't) be fixed and then something else appeared. Getting timely service at our place is just about impossible since March 2020...
I know toner is a racket, but I've had bad luck with 3rd party inks - ruined a Canon inkjet with some "compatible" ink. I haven't tried too hard with the Lexmark - we don't print a lot and the peace of mind knowing that it will keep working (until some plastic bit breaks) is worth it to me.
Thanks.
Cheers,
Scott.