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New Can't tell if any of that is sarcasm
"Can those people be trusted to accomplish the task in a timely manner?"

The problem isn't that people aren't accomplishing the tasks in a timely manner. It's that managers who see themselves at cogs in a machine all too often couldn't tell you what most of their people are supposed to accomplish this week.

You weren't a cog in the machine. You were a one-off, building the machine. You had discrete deliverables.

The more typical white collar worker has much more nebulous responsibilities, and are rarely the only one tasked with getting them done. Good managers know how to track this output. Bad managers track effort.
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Drew
New And that's the best sarcasm
Which part though? I was playing everybody's parts.

Bottom line: whether or not tracking output versus effort is the issue, it can't be caught early with a remote worker. And it can't be guided and micromanaged as needed. We all hate micromanagers but I'd say 80% of cogs in the wheel need that type of management.
New Operations or project work?
Operations, let's take call center. They've got metrics: Calls handled, avg. duration, 1st-call resolution, survey results/customer satisfaction, call-back rate, etc. You measure who's meeting standards and, for those who aren't, train to improve capabilities or go the discipline route.

Project work, you need specific deliverables and expected completion dates. Either they're delivering or they're not.

Either way, start with trust. Check in every week (ops) or two (project) and see how it's going. If you don't see what you expect, check in more often.

If it's true that 80% "need" micromanagement, is that because we've trained people to only do exactly the minimum required? When exceeding the minimum isn't rewarded, why would you expect people to do it?
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Drew
     pandemic must be ending, my inbox is being filled with onsite only job offerings -NT - (boxley) - (7)
         No. They must have had bad experience with thw work at home folks. - (a6l6e6x) - (4)
             Control and money - (crazy) - (3)
                 Can't tell if any of that is sarcasm - (drook) - (2)
                     And that's the best sarcasm - (crazy) - (1)
                         Operations or project work? - (drook)
         mine is the opposite - (lincoln) - (1)
             And that office is in Bangalore or Chennai (=Madras) or some such... You applying? -NT - (CRConrad)

Never date a Psych major.
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