A year or two ago I got some pumpkin seeds or something similar that I didn't order. I complained to Amazon's customer service about it, saying that it seemed to be a scam that I heard about involving fake reviews. They said they didn't allow their reviews to be faked that way and wouldn't affect any of my accounts with them.

(This was a while ago, so the details are hazy.)

Nothing similar happened again.

Now I see that they have a help page about it, so their story is a little different.

Scammers are everywhere and seemingly are always are trying to game any system...

Cheers,
Scott.