Our salespeople and customer support reps use it as a way to validate the person on the other end of the line and give them a few seconds to make sure they think of a good answer with all of the information the asker needs.
Not always.
Our salespeople and customer support reps use it as a way to validate the person on the other end of the line and give them a few seconds to make sure they think of a good answer with all of the information the asker needs. Regards, -scott Welcome to Rivendell, Mr. Anderson. |
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IME...
It's a polite way to say, "I have no freaking earthly idea." |
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When I say it...
... I usually mean either "your question cannot be answered as posed" or "do you want the long answer or the really long answer?" Wade. Just Add Story http://justaddstory.wordpress.com/ |
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When I say it ...
It's short for, "You are absolutely nuts. But, you're also scary so I won't say that directly. Instead, I'll pretend to answer your inane question by changing the subject completely in the hope and expectation that you won't notice." |