Howdy stranger!

Post #400,412 by Another Scott 3/25/15 10:41:50 PM Reply	Howdy stranger! Welcome back. :-) Have you tried this? * CUSTOMERS WITH DESKTOP SYNC ISSUES* If you are having trouble pairing your iOS 8 device with your Docs To Go Desktop application, please try the following: Turn WiFi off from both the device as well as the desktop, restart both, and then reconnect your WiFi. If after doing this you are still having difficulty pairing, please submit an email to our technical support team. There's also Desktop synchronization no longer works, or my device is disconnected. How can I fix it? If those suggestions don't work, or you've already tried them, then you probably need to try their e-mail support. HTH a little. Good luck! Cheers, Scott.
Post #400,437 by Nightowl 3/26/15 3:19:14 PM Reply	Re: Howdy stranger! Hi Scott! I'll write an update about my parental and Ferguson situation in Water Cooler in case anyone wants to know. I actually tracked that first one down last night, and John said he would give that a try next. He also discovered something about a firmware update for our router. I'll check out the other link shortly, thanks! Meanwhile, I came up with a back up plan, I had him copy all the parent record files onto a flash drive, and I'll carry it with me in case we wind up at the ER again or something and need them. Then the hospital hopefully can read them from there. Plus I have paper copies of everything, but I only carry the most important ones with me in those cases. Brenda ___________________________________________________________________ I feel like a melted-down owl between two slices of parent!
Post #400,555 by Nightowl 3/29/15 9:05:18 PM Reply	Problem solved!!! Hey everyone! John fixed it! He updated the firmware on the router, then used the steps in the links Scott sent me, (and others we had found). They re-paired with each other and synced! Thanks for your help! Brenda ___________________________________________________________________ I feel like a melted-down owl between two slices of parent!

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