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New Also...
...where are your clients getting these exotic nasties from?

Aren't they running up-to-date antivirus/antimalware? Do they habitually visit the seedier corners of the pornternet?
New WTF?
Sure, blame the end user for the various windows crap out there.

And actually having faith in anti-virus software?

Jeez peter, That WAS a joke, right?
New See?
I'm not the only one that thinks this about _pw, now, am I?
New Shrug
PCs have been on peoples' desks for 20 years plus.

If you've got a pillar drill, you tie your hair back before drilling the workpiece, to save you drilling your face off.

If you've got a phone, and someone rings up out of the blue and says "Hello, I just need your bank account details for a moment please to give you the cash prize moneys!", you don't give George your bank account details, because there are no cash prize moneys.

My company (OK, it's mahoosive) briefs its staff endlessly about not doing this or that on social media sites, not downloading this or that executable, not signing up for mailing doodads from work addresses, and a load of stuff which boils down to "work computer is for work (and although you may do personal stuff on it, you can't do as much personal stuff as you would on your own computer: no YouTube for YUO!)"

OK, it might be a staff education issue. But an engineering company wouldn't get away with "well, Jim drilled his face off because he didn't know to tie his hair back, and we're too small to be able to afford to do the safety stuff" and I don't see much difference between that and "well, Jim got a virus on his computer after watching a video of cats fighting on the internet, and now our domain is on every spam blocklist ever, our customer details are on the intertorrents, and no customers can get to our web site, but we're too small to be able to afford to do the security stuff".

AV software isn't a panacea, although it does keep a large amount of crap off your computer.

The rest is user education. It's part of the cost of doing business.
New nods, yup
Any opinions expressed by me are mine alone, posted from my home computer, on my own time as a free American and do not reflect the opinions of any person or company that I have had professional relations with in the past 55 years. meep
New Wot 'e said.
New Shrug
Dupe, ignore.
Expand Edited by pwhysall June 22, 2012, 10:12:39 AM EDT
New They never know . . .
. . and today it isn't just seedier sites, since legit sites are often invaded. It can be days before the (generally undertrained) sysadmin knows he has a problem.

Some of the worst infections I've dealt with were on computers "protected" by an up-to-date Norton antivirus. The more popular the package the better the bad guys are at penetrating it.
New What are the better ones?
Is AVG still considered good? Just curious.
New Re: What are the better ones?
Yes, AVG is still widely respected, though it's gotten awfully complex lately. I see a lot of comment on Avast, but I haven't tried it.

I recently talked to a guy who works at a shop that does a lot of infection clean-up. He asked me what I install. I told him mostly AVG and Malwarebytes. He said he was relieved I didn't mention any of the "top three".
New Thanks. I've been using AVG
It was once considered one of the best among the people I knew. I didn't know if it had gone downhill or not. So many products do.
New Jumped the shark at v8
From that version on, the free edition found it more important to hawk the paid edition than keeping crud off the host. I had one "customer" with a paid for 8.5 installation and it hosed the PC on three occasions after updating itself.

I have been pointing home users to MS' Security Essentials which seems to succeed in doing pretty much what AVG 6 used to do: keep things clean and not be intrusive.

We do have AVG as the AV on duty at work. Overall, it does do a pretty good job. Only a few things slipped through in the last 2 years and it generally manages to clean up after a signature update. Definitely haven't seen any of Andy's grade nasties on our PCs yet.

(Caveat: we do run 4.8 as the later version at the time was not supported by their network console and the current version requires Silverlight of all things. Not sure yet where we'll go come renewal time as there is no way that debacle makes it on one of the servers.)
     Mother of all boot kits. - (Andrew Grygus) - (18)
         Winders == Perpetual job security for AG, eh? Good luck. -NT - (Another Scott)
         I'd have written the disk off as fecked and replaced it, tbh - (pwhysall) - (2)
             No way to know THAT would have fixed it without the actual - (crazy)
             That could be dangerous. - (static)
         Also... - (pwhysall) - (11)
             WTF? - (crazy) - (5)
                 See? - (folkert)
                 Shrug - (pwhysall) - (2)
                     nods, yup -NT - (boxley)
                     Wot 'e said. -NT - (mmoffitt)
                 Shrug - (pwhysall)
             They never know . . . - (Andrew Grygus) - (4)
                 What are the better ones? - (hnick) - (3)
                     Re: What are the better ones? - (Andrew Grygus) - (1)
                         Thanks. I've been using AVG - (hnick)
                     Jumped the shark at v8 - (scoenye)
         So then.. - (Ashton) - (1)
             The fact that . . . - (Andrew Grygus)

Throw 'er into the POND!
70 ms