The story suggested this is what happened.
If so, that customer may well find it very difficult to get service in that KFC again. Though there is the suggestion they were from out-of-area. :-/
I have seen customers ejected from McDonalds for basically being idiots at the counter. It was so long ago I don't remember much detail, but after arguing about their order at some length, they got a refund (one of the things they were after, I believe) and then told that they were no longer welcome in the building and were refused service. I recall they got quite a shock at how badly they actually lost. :-)
Wade.
Q:Is it proper to eat cheeseburgers with your fingers?
A:No, the fingers should be eaten separately.