It's all laid out in simple terms for Texas employers: Don't say an ex-employee was lazy, disloyal or unable to do the job. And if the company is offering buyouts, don't tell employees they'd best take them because they're on the "layoff list."
The commissioner representing employers at the Texas Workforce Commission has produced an easy-to-read, detailed guide that explains how to avoid paying unemployment claims by describing the departure as either voluntary or stemming from misconduct.
With sections with such titles as "Things An Employer Should Never Say in a Resignation Case" and "Do Not Turn a Resignation Into a Discharge," the handbook Especially for Texas Employers guides companies through the intricacies of the unemployment rules to improve the chance they'll win their case and keep their payroll taxes down. But where is the same handbook for workers who lost their jobs and are trying to navigate the confusing unemployment compensation system? They have a representative on the three-member commission too.
Where is the easy-to-understand reference book from that commissioner, explaining how workers can prove they lost their jobs because of layoffs  making them eligible for benefits  or that a company didn't address unsafe working conditions brought to its attention?
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But there is no Especially for Texas Employees guide that tells the newly jobless which phrases to use and which to avoid when applying for benefits or filing appeals.
There's no section like the one in the employers handbook on Âproblem terminology that might increase workers' likelihood of success in presenting their side when applying for benefits.
"I don't understand the process," said a former analyst for a financial management firm who has spent months trying to navigate the unemployment system since losing her job. The information is complicated, full of unfamiliar jargon and not user-friendly, the Houston woman said, asking not to be identified because her case is under appeal. And, she said, it's stacked against workers like her.
"It's not like every day I go through this," she said. But she's up against staff attorneys at her former company who frequently handle these claims and who coach managers what to say and what not to say.
Nor is the agency hosting daylong seminars for workers as it's doing for the business community to explain the ins and outs of employment laws.
source: http://www.chron.com...ixel/7033991.html