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New Indian firm holds US data hostage
[link|http://www.informationweek.com/outsourcing/showArticle.jhtml?articleID=201204202|Information Week]
A provider of spend management services says one of India's largest outsourcers is holding its data hostage at an offshore location and is refusing to return the information unless legal claims against it are dropped.

To boot, TBT alleges Infosys BPO failed to properly secure customer information on the P2P Smart server. The result: TBT's customers were able to view each other's confidential data, TBT claims.

TBT says that when it tried to cancel its contract with Infosys BPO in April, the Indian service provider refused to release its data unless TBT promised not to pursue any legal claims. "Infosys would return neither TBT's intellectual property nor the confidential account data of TBT clients," TBT alleges in court papers.

TBT also alleges that on a site visit to Bangalore its employees discovered that Infosys was using confidential TBT marketing materials to pitch clients like CIBC, Alcoa, and British Petroleum on a spend management service that Infosys was contemplating. "It is clear that Infosys intends to enter the procurement space occupied by TBT, supplying a motive for its wrongful refusal to return TBT's trade secrets," TBT claims.

As companies outsource more of their actual operations, expect to see more of this. Smart companies will insure they have a backup of key systems and data that is under their control. But most companies are neither that well organized nor that well lead to plan ahead for these kinds of problems.

Jay
New Ehh, they deserve it
Almost every time I hear of these type of projects going down hard it is obvious the US side had no business even contemplating the venture.
New Ha! Ha! Ha!
Matthew Greet


Choose Life. Choose a job. Choose a career. Choose a family. Choose a fucking big television, choose washing machines, cars, compact disc players and electrical tin openers. Choose good health, low cholesterol, and dental insurance. Choose fixed interest mortgage repayments. Choose a starter home. Choose your friends. Choose leisurewear and matching luggage. Choose DIY and wondering who the fuck you are on a Sunday morning. Choose sitting on that couch watching mind-numbing, spirit-crushing game shows, stuffing fucking junk food into your mouth. Choose rotting away at the end of it all, pishing your last in a miserable home, nothing more than an embarrassment to the selfish, fucked up brats you spawned to replace yourself. Choose your future. Choose life... But why would I want to do a thing like that? I chose not to choose life. I chose somethin' else. And the reasons? There are no reasons. Who needs reasons when you've got heroin?
- Mark Renton, Trainspotting.
     Indian firm holds US data hostage - (JayMehaffey) - (2)
         Ehh, they deserve it - (crazy)
         Ha! Ha! Ha! -NT - (warmachine)

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