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New WinXP? Try a different USB port.
If you're using XP or Win2k it should "just work". If you're using ME or 98 you may need drivers and may have trouble with USB Flash Card readers. I assume you're using XP.

Have you looked at the Canon web site? It says [link|http://www.usa.canon.com/consumer/controller?act=SuprtKnowledgeBaseAct&fcategoryid=221&modelid=12942|here] that if your computer locks up on connecting the camera, you should try a different USB port. If that doesn't help, browse around [link|http://www.usa.canon.com/consumer/controller?act=SupportDetailAct&fcategoryid=221&modelid=12942|here].

Since you have the same problem with the scanner, that's another indication that there's a problem with the USB port.

HTH a bit. Good luck.

Cheers,
Scott.



New "should" being the operative word
"If you're using XP or Win2k it should "just work"."

That "should" is why I use macs now, because it DOES.
--
Steve
[link|http://www.ubuntulinux.org|Ubuntu]
New The USB ports seem to have problems
I posted about that under Hardware.

Meanwhile, John was able to get some software called Gphoto2 with a graphical front end called GTkam, downloaded to his Linux computer, and was able to get the photos off the linux computer by burning them to a CD and taking them in here to load them on mine. So we did find a round about way to get the photos off for now, we're just looking for a better way in the long run.

Brenda



"When you take charge of your life, there is no longer need to ask permission of other people or society at large. When you ask permission, you give someone veto power over your life." -- By Geoffrey F. Abert
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"Be who you are and say what you feel, because those who mind, don't matter - and those who matter, don't mind." -- By Dr. Seuss
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"Sometimes it takes a whole lot more strength to walk away than to stand there and fight." -- By the character of John Abbott: said on Young & Restless on 5/19/06
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     Problems downloading images from my new Canon Camera - (Nightowl) - (7)
         head to a walgreens and put it on CD - (boxley) - (1)
             Thanks, - (Nightowl)
         Get a Mac - (tuberculosis) - (1)
             ayup! -NT - (Steve Lowe)
         WinXP? Try a different USB port. - (Another Scott) - (2)
             "should" being the operative word - (Steve Lowe)
             The USB ports seem to have problems - (Nightowl)

POLTERGEIST!
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