I've been very dissatisfied with our local grocery chains for years. Giant Foods is overpriced but have recently added self-service lanes which would be a time saver if the system worked half-way decently. Shoppers Food Warehouse can have pretty good prices on some things, but their quality varies and their prices don't seem low enough to justify having to buy bags or bag it myself or whatever their latest low-cost methodology is. Food Lion isn't too bad, but they don't seem to have the selection of the other majors. Harris Teeter isn't local. Balducci's is grossly overpriced and has too small a selection. Trader Joe's is pretty good, but they're often sold out of things I look for and their prices are creeping up around here on some items. I usually go to Safeway once a week for staples, and TJs once a month or so for treats and special items.
Safeway seems to be staffed by too many twenty-somethings who are more interested in talking to each other than running the checkout efficiently. They also seem to be instructed to put at most 3 items in a plastic bag too. I think I've ended up with close to 50 plastic bags after my shopping trips there.
I really dislike most of the chains "use your card for a lower price" gimmickry, and that's one of the things I really like about TJs - the price is the price. (A few others are that their prices don't change every 3 days, they don't have stupid overpriced magazines at the checkouts, they know how to bag groceries and use nice paper bags with handles, they have a nice selection in a small space, and their prices are generally substantially lower than the big grocers.) I've taken to buying some things at Target (frozen pizzas and dinners, yogurt, some cheese, cereal and bread, etc.) simply because the big grocers are so annoying.
I'll have to scope out the local smaller shops. Thanks for the prodding.
Cheers,
Scott.
(Who agrees that the grocery chains need to get their acts together before they're run out of business by someone who knows how to do things efficiently and who cares about customers.)