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New The latest Microsoft sales tactic - intimidation
[link|http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=111263|Sleazier Still]

...Tennant recounted how a Microsoft manager named Janet Lawless sent a series of increasingly threatening letters to Dale Frantz, CIO at Auto Warehousing Co., about how Frantz's company appeared to be using unlicensed software and how Microsoft wanted the issue resolved.

Frantz figured this was about his Microsoft software licenses, so he kept offering evidence that he was in compliance. Tennant concluded that Lawless was trying to intimidate Frantz to land a software deal.

They were both wrong. It's sleazier than they imagined.

See, Janet Lawless doesn't work for a part of Microsoft that enforces licenses. Frantz thought she did. You'd think so too if you got a letter saying "a preliminary review ... indicates that your company may not be licensed properly," then a follow-up saying "since this is a compliance issue, I am obligated to notify an officer of Auto Warehousing of the situation and the significant risk your organization may be subject to by not resolving this situation in a timely manner."
But Lawless doesn't enforce licenses. The clue is her title: She's an engagement manager. That's right -- Lawless's job is to drum up business for Microsoft's consulting operation. In this case, that's Microsoft's software asset management consulting business.

This wasn't about confirming license compliance or about a software deal. It was about securing Microsoft a paid consulting gig.

So let's review: Lawless didn't just try to intimidate a customer. She misrepresented her purpose. And when it was clear that the customer had been misled, she didn't clarify that she was trying to sell a consulting engagement. Instead, she continued to mislead the customer.
New Same old same old.
New No, this is innovative
"This isn't about license compliance," Deshaies says. Yes, it is. It shouldn't be, but it is. Right now, Microsoft's software asset management consulting services are pitched from the start as being about license compliance. And if the customer keeps saying no, the last stop is a threat to sic the license police on the customer.
At first glance, this looks like a straight-up protection racket. "We'd hate to see you get hurt because you haven't taken the right precautions here, if you catch my meaning." What's different is that they're honest about the fact that they're the ones you're going to get hurt by if you don't pay.

It shows they learned the lesson that SCO taught its customers: You're only safe by not becoming a customer to begin with. Microsoft took that lesson, mixed in some good old-fashioned extortion, and came up with this process.

Wait, they made an investment in SCO, supposedly to license their "Intellectual Property". But -- as IBM has proven -- SCO's only "IP" is this extortion scheme. So MS bought a proprietary impelementation of a public domain concept, extended it, and called it their own. Bah, I guess it's "same old same old" after all.

Purveyor of Doc Hope's [link|http://DocHope.com|fresh-baked dog biscuits and pet treats].
New Pioneered by the mob
You needs to buy dis fire insurance so's we don't burn down yer bizness.

How clear is that?

[link|http://www.blackbagops.net|Black Bag Operations Log]

[link|http://www.objectiveclips.com|Artificial Intelligence]

     The latest Microsoft sales tactic - intimidation - (bluke) - (3)
         Same old same old. -NT - (Andrew Grygus) - (2)
             No, this is innovative - (drewk) - (1)
                 Pioneered by the mob - (tuberculosis)

Does this make any sense to you?
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