You misremember that article. They weren't burning off natural gas to make a profit.Really? I misremember? Hmm, let's see what I actually wrote:
The people responsible for oil production have a mandate to make as much money as possible. In doing so, they are screwing the electric plants who could really use all the natural gas being burned off at the wells. But the oil guys aren't measuring natrual gas, they're measuring oil prices.See that highlighted part there? That's where I point out that they didn't care about the gas. Nowhere did I suggest that they thought burning it off somehow brought them profit.
And since you seem to have missed it, my point was that if you aren't measuring the eventual impact of your changes you're not measuring the right thing. See how the Iraq story is an example of that? They're measuring their piece of the project and ignoring the bottom line. Gosh, that sounds almost like my point, how you can optimize the part at the expense of the whole.
Okay, so you didn't bother to read everything, at least you wouldn't jump to conslusions about how stupid I want to be. Oh wait! Here's where you do exactly that:
But let's say that we did it your way. Let's measure cost and revenue. ... what you're suggesting that they do leads in an obvious way to the worst MBA mismanagement practices. Which is a lot worse.Gosh, when you put it that way it does sound like a bad idea to measure only cost and revenue. I wish I hadn't said that. Oh wait (again)! I didn't say that. I said:
Any measurement that doesn't include -- or get included in -- a measurement of the end product is meaningless.Feel free to expound again on how badly I want to screw things up by ignoring the quaility of the tools being developed. Or you could take a fresh approach and address the central point I've been trying to make: that if you fail to measure the output of your new process or application you can't really measure its success.