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New Cost <> price.
The fact that it will not fit easily into an Excel spreadsheet does NOT change that fact. Businesses that indulge in outsourcing based soley on a overly-simplistic bottom line of a spreadsheet will end up incurring costs that will hurt them competitvely.

And it WILL swing back, when delivery dates are missed, dollars are spent on additional resources to compensate, infrastructure is mismanaged and not fixed in a timely fasion, when the agendas of the outsourcers are foisted off on the clients, etc - management will get tired of it. After going through a few different outsource providers, and dabbling in offshoring, they'll get it. This madness may take a long time to play out, as people are rarely willing to admit mistakes. It will happen, though. (Again, except in companies that have fundamental problems or resource/budget constraints - those that NEED to 'outsource a kidney via dialysis')


Imric's Tips for Living
  • Paranoia Is a Survival Trait
  • Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
  • Even though everyone is out to get you, it doesn't matter unless you let them win.


Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
 
 
New I have a hard time agreeing with any of this
as long as there are companies that continue to do this and put themselves in a competitive cost position amongst their peer companies. The rest of your rant is assumption you treat as given (missed deadlines, reduced service, additional resources et al)

If industry benchmark says company X spends 2.25% on IT and via an outsource company Y reduces that number to 1.75%, then they have, in that area, given themselves an extra .5% margin which they can use to price their services/wares at more competitive offerings to their customers...or simply to earn more profit.



If you push something hard enough, it will fall over. Fudd's First Law of Opposition

[link|mailto:bepatient@aol.com|BePatient]
New So dollars are all. The spreadsheet is king.
YOUR assertion.

Outsource everything business depends on then. Everything is a commodity, interchangable, right?

The price you pay is always on the spreadsheet, the number of employees used = productivity.

After all if outsourced employees 'save' you money by charging 1.75% instead of 2.25%, it must be just as effective, as flexible, and as aligned with your business goals as employees you hire yourself, given that salary levels are the same, and that an outsourcing company has additional overhead (additional management).

Right. Whatever.

Imric's Tips for Living
  • Paranoia Is a Survival Trait
  • Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
  • Even though everyone is out to get you, it doesn't matter unless you let them win.


Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
 
 
New Not everything.
But good portions of IT are. And in those cases, like it or not, the spreadsheet does become king (because thats what management and the shareholders look at)

If you push something hard enough, it will fall over. Fudd's First Law of Opposition

[link|mailto:bepatient@aol.com|BePatient]
New roundandroundandroundandround

Imric's Tips for Living
  • Paranoia Is a Survival Trait
  • Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
  • Even though everyone is out to get you, it doesn't matter unless you let them win.


Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
 
 
     Outsourcing saves less than claimed - (lincoln) - (97)
         This is going to end up on a lot of corporate desks. - (imqwerky) - (92)
             Won't change anything - (ben_tilly) - (91)
                 s/(mis)/(mc)/g -NT - (boxley)
                 all true - (cforde) - (89)
                     Assume that the truth is somewhere in between - (bepatient) - (88)
                         That could still be mismanagement - (ben_tilly) - (87)
                             Likely that internally would be mismanaged as well, then. - (bepatient) - (86)
                                 Outsourcing adds an extra layer of complexity. - (imric) - (8)
                                     Possibly. But not if done correctly - (bepatient) - (7)
                                         The right people can succeed no matter what - (ben_tilly)
                                         No matter what. - (imric) - (5)
                                             And I made the clarification earlier - (bepatient) - (4)
                                                 We also have onsite staff. - (imric) - (3)
                                                     The overall point - (bepatient) - (2)
                                                         But ONLy if they are unwilling to reorganize to a more - (imric) - (1)
                                                             There are ALOT of those, you >do< know this. -NT - (bepatient)
                                 Mostly agreed - (ben_tilly) - (76)
                                     Aye. -NT - (imric)
                                     Fully agree on core competence - (bepatient)
                                     so what are we trying to optimize? - (cforde) - (73)
                                         Bob Lewis at InfoWorld actually has a good one for this - (drewk) - (72)
                                             <advocate mode="devil">OTOH</advocate> - (imric) - (71)
                                                 I think it's perspective and definitions - (drewk) - (18)
                                                     And sales, warehousing, inventory - (imric) - (17)
                                                         Do you have plumbers on staff? - (drewk) - (3)
                                                             And when IT is as dependable as plumbing - (imric) - (2)
                                                                 It's ironic that you'd call plumbing "dependable" - (ben_tilly) - (1)
                                                                     You do have a point there - (imric)
                                                         Example - (bepatient) - (12)
                                                             You know me better than to - (imric) - (11)
                                                                 Who said anything about not having onsite staff? - (bepatient) - (10)
                                                                     Failure financially. - (imric) - (9)
                                                                         No more likely - (bepatient) - (8)
                                                                             Nonsense. - (imric) - (7)
                                                                                 IT is a commodity. - (pwhysall) - (3)
                                                                                     Wait for this pendulum to swing back - (imric) - (1)
                                                                                         All what eggs now? - (pwhysall)
                                                                                     What you say is only somewhat true - (ben_tilly)
                                                                                 All of your argument - (bepatient) - (2)
                                                                                     Mmmmhmmm - (imric) - (1)
                                                                                         Just simply wrong on many levels - (bepatient)
                                                 Jumping in late - (danreck) - (51)
                                                     And in line with this - (bepatient) - (48)
                                                         Nor are they likely - (imric) - (38)
                                                             Keep reaching - (bepatient) - (37)
                                                                 Step 1 - steal all the underwear. Step 3. Profit. - (imric)
                                                                 Come on Bill - (danreck) - (35)
                                                                     Sigh - (bepatient) - (34)
                                                                         Without IT, the business will fail - (imric) - (33)
                                                                             You continue to make a blanket statement that is not true - (bepatient) - (32)
                                                                                 Mmmhmmm - (imric) - (31)
                                                                                     Re: Mmmhmmm - (pwhysall) - (16)
                                                                                         Unless more management = more efficient - (imric) - (12)
                                                                                             branched outsourcing costs more (new thread) - (boxley)
                                                                                             That clears that up, then. - (pwhysall) - (2)
                                                                                                 *shrug* - (imric) - (1)
                                                                                                     you havnt even attempted to address my branched reply -NT - (boxley)
                                                                                             Skip, YOU haven't been reading - (ben_tilly) - (7)
                                                                                                 On the contrary! - (imric) - (5)
                                                                                                     look at SAP, Oracle Financials, PeopleSoft - (boxley) - (1)
                                                                                                         There's stuff like Sarbanes-Oxley too... -NT - (Another Scott)
                                                                                                     A new employee is coming Monday... - (ben_tilly) - (2)
                                                                                                         1 hour. Our procedures have it set up the day before. - (imric) - (1)
                                                                                                             If you don't have good procedures and people... - (ben_tilly)
                                                                                                 .... -NT - (imric)
                                                                                         They're using different definitions of efficiency. - (Another Scott) - (2)
                                                                                             Stop trying to spoil my fun :-) -NT - (bepatient) - (1)
                                                                                                 And mine! :-D -NT - (imric)
                                                                                     Before this right shifts anymore - (danreck) - (1)
                                                                                         Too true - (bepatient)
                                                                                     No they aren't. They are oversimplifications - (bepatient) - (11)
                                                                                         Straw men marching? - (imric) - (10)
                                                                                             You are off your rocker - (bepatient) - (9)
                                                                                                 And what delivers that service? Robots? - (imric) - (8)
                                                                                                     Maybe - (bepatient) - (7)
                                                                                                         As long as you get it in a timely fashion, - (imric) - (6)
                                                                                                             Ah, we've taken the first step, grasshopper. - (bepatient) - (5)
                                                                                                                 Cost <> price. - (imric) - (4)
                                                                                                                     I have a hard time agreeing with any of this - (bepatient) - (3)
                                                                                                                         So dollars are all. The spreadsheet is king. - (imric) - (2)
                                                                                                                             Not everything. - (bepatient) - (1)
                                                                                                                                 roundandroundandroundandround -NT - (imric)
                                                         Plants - (tuberculosis) - (8)
                                                             No it's not - (drewk) - (2)
                                                                 If we are talking about offshoring, you are right. -NT - (bepatient) - (1)
                                                                     True -NT - (drewk)
                                                             And one more time. - (bepatient) - (4)
                                                                 Where did I say offshore? - (tuberculosis) - (3)
                                                                     Re: Where did I say offshore? - (bepatient) - (2)
                                                                         Ah - well that is the crux of the offshoring problem - (tuberculosis) - (1)
                                                                             Understood... - (bepatient)
                                                     Me too - (broomberg) - (1)
                                                         Or maybe youhave the data - (bepatient)
         If it doesn't work, do more of it. - (Another Scott) - (3)
             The sign isn't appropriate - (danreck) - (2)
                 Hola Danno! - (Ashton) - (1)
                     Re: Hola Danno! - (danreck)

Do we really have to hide from da cops in da oven, Muggsy?
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