Post #252,209
4/14/06 1:15:39 PM
|
Outsourcing adds an extra layer of complexity.
You can't escape that.
Imric's Tips for Living
- Paranoia Is a Survival Trait
- Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
- Even though everyone is out to get you, it doesn't matter unless you let them win.
|
Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
|
|
Post #252,220
4/14/06 3:32:34 PM
|
Possibly. But not if done correctly
Again, you have to look at how screwed up the companies were before and then level of service contracted for and maintained by the outsource provider.
I am in outsource country up here. Seen HR, IT, temp workforce, procurement...even R&D (of some degree) outsourced. Some of them worked, some were less than stellar. All of it, in my experience, really reflected back on the people in charge of setting it up in the first place.
And I've seen some buffoons in charge...and you get what they know out of it. I've also seen great managers involved...and seen what it can be if done right.
The real issue is, its not often done right.
If you push something hard enough, it will fall over. Fudd's First Law of Opposition
[link|mailto:bepatient@aol.com|BePatient]
|
Post #252,250
4/14/06 5:21:58 PM
|
The right people can succeed no matter what
Their success doesn't answer the question of whether they would have succeeded better in a different environment. (Of course nothing can really answer that question...)
Cheers,
Ben
I have come to believe that idealism without discipline is a quick road to disaster, while discipline without idealism is pointless. -- Aaron Ward (my brother)
|
Post #252,256
4/14/06 5:44:31 PM
|
No matter what.
You'll neet people to handle the offshore company - unless you have a company that offshores without oversight. (Hah! Talk about a recipe for disaster!)
The offshore company needs it's own management too - if they are REALLY an offshore company, and not just a branch office.
No matter what, using an 'offshore provider' adds complexity. No matter what. 'Doing it right' has nothing to do with it.
Now can it work for the company in spite of that handicap? Sure. Pretending that that innate handicap doesn't have to exist is wrong, though.
Imric's Tips for Living
- Paranoia Is a Survival Trait
- Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
- Even though everyone is out to get you, it doesn't matter unless you let them win.
|
Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
|
|
Post #252,264
4/14/06 6:06:47 PM
|
And I made the clarification earlier
the outsourcing engagements referenced in this study are NOT offshoring deals. They are large business process outsource engagements. EDS, IBM et al are NOT offshoring companies.
If you push something hard enough, it will fall over. Fudd's First Law of Opposition
[link|mailto:bepatient@aol.com|BePatient]
|
Post #252,274
4/14/06 8:29:36 PM
|
We also have onsite staff.
And Business Partners still have thier own additional management structure.
Or were the offices here hiring people directly, managing them here without any additional intermediate layers of management?
Imric's Tips for Living
- Paranoia Is a Survival Trait
- Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
- Even though everyone is out to get you, it doesn't matter unless you let them win.
|
Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
|
|
Post #252,280
4/14/06 8:58:44 PM
|
The overall point
there are duplications of effort across corporate structures...on of those duplications is management staff. If an EDS has IT operations for several dozen corporations, they can leverage than management across all of the clients..effectively reducing the overhead and thus are able to pass savings to clients.
They also benefit from scale to procure resources...or do you think your company can match consummables pricing acheived by EDS or IBM?
There are as many benefits as their are drawbacks in number, the culture often determines the decision to outsource or not.
And if an internal staff is more effective and more efficient, (ie well run) then the business case for outsourcing the function should fail every time...but it doesn't.
So, for some orgs it can both save money and increase efficiency. For others it won't.
There is no "right" answer here.
If you push something hard enough, it will fall over. Fudd's First Law of Opposition
[link|mailto:bepatient@aol.com|BePatient]
|
Post #252,281
4/14/06 9:03:34 PM
|
But ONLy if they are unwilling to reorganize to a more
efficient structure. And then ONLy if the 'partner' they are offshoring to has a structure SO efficient that it can compensate for the added layer.
IOW, it might be of benefit if the company is so top-heavy that it's ready to fall over anyway.
Imric's Tips for Living
- Paranoia Is a Survival Trait
- Pessimists are never disappointed - but sometimes, if they are very lucky, they can be pleasantly surprised...
- Even though everyone is out to get you, it doesn't matter unless you let them win.
|
Nothing is as simple as it seems in the beginning,
As hopeless as it seems in the middle,
Or as finished as it seems in the end.
|
|
Post #252,283
4/14/06 9:05:39 PM
|
There are ALOT of those, you >do< know this.
If you push something hard enough, it will fall over. Fudd's First Law of Opposition
[link|mailto:bepatient@aol.com|BePatient]
|
