"We've done a terrific job at that, but all those great features won't matter unless customers trust our software."
[link|http://www.theregister.co.uk/content/4/23727.html|Can the man finish a single sentence without lying?]
Then, Our Man Greene gives a lengthier dissection - though as we know:
[link|http://www.theregister.co.uk/content/4/23715.html|You can't polish a turd.]
Imagine having to sit in an auditorium in a drizzly NW state, listen to such crap.. and have to pretend that it makes sense and - you Like it. For just $$.
PS - YAN sample of whence the above 'polishing' metaphor came:
[link|http://www.theregister.co.uk/content/4/23700.html|Patch one POS to fix a larger POS!]