I'm not even going to tell you how many times I've run into this distinction.
Why couldn't MS name Outlook or Outlook Express something SUBSTANTIALLY different?
Each product has a different feature set. You're Exchange problem isn't an Exchange problem if it's an Outlook problem.
Your Outlook problem isn't an Outlook problem if it is an Exchange problem.
And some weird ISP's actually run Exchange and require Outlook (Blackberry).
Arghh!!!!!!
It's hard enough trying to get someone to tell me whether they're running Win95/98/ME/NT/2000.
Just my rant for the day.